# HWS Get Support **URL:** https://forum.empyrion-homeworld.net/c/hws-get-support/12.md [Latest](https://forum.empyrion-homeworld.net/latest.md) · [Categories](https://forum.empyrion-homeworld.net/categories.md) · [Tags](https://forum.empyrion-homeworld.net/tags.md) --- ## [Click HERE to get help!](https://forum.empyrion-homeworld.net/t/click-here-to-get-help/7880)
**Author:** [@RexXxuS](https://forum.empyrion-homeworld.net/u/RexXxuS)\ **Replies:** 0\ **Last updated:** [November 7, 2017, 5:18pm UTC](https://forum.empyrion-homeworld.net/t/click-here-to-get-help/7880 "2017-11-07T17:18:27Z")
Hey @everyone, thanks for reaching out to us. To provide the best possible support for all of you we have prepared a special “Support Template” where you only have to replace the empty parts. So please proceed to the … --- ## [Bug / Exploit Bounty Program - Get your reward!](https://forum.empyrion-homeworld.net/t/bug-exploit-bounty-program-get-your-reward/84)
**Author:** [@Jascha](https://forum.empyrion-homeworld.net/u/Jascha)\ **Replies:** 0\ **Last updated:** [May 9, 2016, 8:56am UTC](https://forum.empyrion-homeworld.net/t/bug-exploit-bounty-program-get-your-reward/84 "2016-05-09T08:56:18Z")
Ingame Bounty Program Hey friends! There are many exploits in the game that makes it sometimes quite unfair to play. Therefore we decided that we will reward you for telling us these exploits. We on the other hand will… --- ## [READ FIRST: Will You Receive Support? - Yes or No](https://forum.empyrion-homeworld.net/t/read-first-will-you-receive-support-yes-or-no/72)
**Author:** [@RexXxuS](https://forum.empyrion-homeworld.net/u/RexXxuS)\ **Replies:** 0\ **Last updated:** [May 4, 2016, 8:15am UTC](https://forum.empyrion-homeworld.net/t/read-first-will-you-receive-support-yes-or-no/72 "2016-05-04T08:15:09Z")
HWS Support Guidelines Dear HWS Player, While Empyrion has been released as a “full version”, it is still best seen as an Alpha or Beta. That means: bugs. A lot of them. HWS is the only server that goes above and beyon… --- ## [Tax list Issue](https://forum.empyrion-homeworld.net/t/tax-list-issue/1660)
**Author:** [@ot0\_m0t0](https://forum.empyrion-homeworld.net/u/ot0_m0t0)\ **Replies:** 25\ **Last updated:** [November 1, 2016, 1:17pm UTC](https://forum.empyrion-homeworld.net/t/tax-list-issue/1660 "2016-11-01T13:17:51Z")
Im paying tax for a small SV that is not even mine. I never even flew that ship. I had to find it using a commander coords, then I renamed it just to test and in Connect commander it can see the changes ok. But on my tax… --- ## [Blueprint does not spawn / invisible ship workaround](https://forum.empyrion-homeworld.net/t/blueprint-does-not-spawn-invisible-ship-workaround/4799)
**Author:** [@RexXxuS](https://forum.empyrion-homeworld.net/u/RexXxuS)\ **Replies:** 0\ **Last updated:** [February 25, 2017, 9:10pm UTC](https://forum.empyrion-homeworld.net/t/blueprint-does-not-spawn-invisible-ship-workaround/4799 "2017-02-25T21:10:43Z")
Hey @everyone, since some people had this issue already here is an important workaround for that bug for now: Intro: you spawn a blueprint and it doesn’t show up at all? have a blueprint of just a block in your libar… --- ## [Picture Request of illegale blueprints](https://forum.empyrion-homeworld.net/t/picture-request-of-illegale-blueprints/12885)
**Author:** [@Paxxo1985](https://forum.empyrion-homeworld.net/u/Paxxo1985)\ **Replies:** 54\ **Last updated:** [July 14, 2018, 5:17am UTC](https://forum.empyrion-homeworld.net/t/picture-request-of-illegale-blueprints/12885 "2018-07-14T05:17:52Z")
Hi can we have a dedicated section with pictures of all banned Small Vessels, Hover Vessels Cvs and BAses? Because is our first season here and only 2 images in the rules of banned building methods is difficult to under… --- ## [Missing items bought at ECC marketplace](https://forum.empyrion-homeworld.net/t/missing-items-bought-at-ecc-marketplace/9620)
**Author:** [@Doge](https://forum.empyrion-homeworld.net/u/Doge)\ **Replies:** 5\ **Last updated:** [January 16, 2018, 11:31pm UTC](https://forum.empyrion-homeworld.net/t/missing-items-bought-at-ecc-marketplace/9620 "2018-01-16T23:31:59Z")
hi there, yesterday i warped on NA server from EU server . landed on ECC and bought 7 stacks of prometeium ore, price 17500 from dexter168. time was around 4 AM europ time (GMT+1) Sadly i was able to collect only 1 ord… --- ## [Please remove Troll Base Golden Globe](https://forum.empyrion-homeworld.net/t/please-remove-troll-base-golden-globe/9649)
**Author:** [@Blind\_Cat](https://forum.empyrion-homeworld.net/u/Blind_Cat)\ **Replies:** 6\ **Last updated:** [January 8, 2018, 4:39pm UTC](https://forum.empyrion-homeworld.net/t/please-remove-troll-base-golden-globe/9649 "2018-01-08T16:39:45Z")
Please can you remove the (Ter) base that has been placed down over the 11400 Gold deposit as it is against the rules. Meany Thanks Blind. --- ## [My hv was token](https://forum.empyrion-homeworld.net/t/my-hv-was-token/8205)
**Author:** [@moska](https://forum.empyrion-homeworld.net/u/moska)\ **Replies:** 1\ **Last updated:** [November 23, 2017, 1:45pm UTC](https://forum.empyrion-homeworld.net/t/my-hv-was-token/8205 "2017-11-23T13:45:57Z")
Yesterday I had a hv when I only had one on the moon the messages appeared and I could not do anything. in lawles moon “\[guerrilla tank\] - tako ma” --- ## [Lost backpack](https://forum.empyrion-homeworld.net/t/lost-backpack/7821)
**Author:** [@Rheynardt](https://forum.empyrion-homeworld.net/u/Rheynardt)\ **Replies:** 7\ **Last updated:** [November 5, 2017, 4:28pm UTC](https://forum.empyrion-homeworld.net/t/lost-backpack/7821 "2017-11-05T16:28:53Z")
======= NOTICE FOR HELP ======= What happened: I was with my cv in ecc, warped till Antimatter system, to reach the closest planet to spawn a Hv. When approaching the planet, I got disconnected. When relogged in the gam… --- ## [Csw warped ship did not make it](https://forum.empyrion-homeworld.net/t/csw-warped-ship-did-not-make-it/7829)
**Author:** [@Smally](https://forum.empyrion-homeworld.net/u/Smally)\ **Replies:** 4\ **Last updated:** [November 5, 2017, 4:24pm UTC](https://forum.empyrion-homeworld.net/t/csw-warped-ship-did-not-make-it/7829 "2017-11-05T16:24:54Z")
======= NOTICE FOR HELP =======csw from san to eu cv did not make it \*Smally san and eu 7am pst csw Smallys excaliper 3912076 would like the ship --- ## [Nice present](https://forum.empyrion-homeworld.net/t/nice-present/7806)
**Author:** [@Rheynardt](https://forum.empyrion-homeworld.net/u/Rheynardt)\ **Replies:** 16\ **Last updated:** [November 5, 2017, 4:18pm UTC](https://forum.empyrion-homeworld.net/t/nice-present/7806 "2017-11-05T16:18:28Z")
Got disconnected when in Antimatter System, when relogged, spawned here, obviously the turrewts instakilled me, and back full of gold lost, happy Christmas SWP, thanks for ignoring me in global chat when 3 of you connect… --- ## [Need some help with my CV](https://forum.empyrion-homeworld.net/t/need-some-help-with-my-cv/7827)
**Author:** [@Infernodu97\_Hellcase](https://forum.empyrion-homeworld.net/u/Infernodu97_Hellcase)\ **Replies:** 7\ **Last updated:** [November 5, 2017, 1:57pm UTC](https://forum.empyrion-homeworld.net/t/need-some-help-with-my-cv/7827 "2017-11-05T13:57:11Z")
======= NOTICE FOR HELP ======= The problem you have: (by the server) I finished building my ship’s blueprint when I disconnected, I did not see the message warning me that I had to have only two CVs on the planet, I r… --- ## [Need an admin to help](https://forum.empyrion-homeworld.net/t/need-an-admin-to-help/7812)
**Author:** [@CRD716](https://forum.empyrion-homeworld.net/u/CRD716)\ **Replies:** 1\ **Last updated:** [November 5, 2017, 8:12am UTC](https://forum.empyrion-homeworld.net/t/need-an-admin-to-help/7812 "2017-11-05T08:12:37Z")
I was afk and my base got taken so I’m trapped inside. also I don’t know why but so did my ship… I didn’t know there was a rule soo… can I get at least my ship back? --- ## [Help needed](https://forum.empyrion-homeworld.net/t/help-needed/7813)
**Author:** [@CRD716](https://forum.empyrion-homeworld.net/u/CRD716)\ **Replies:** 2\ **Last updated:** [November 5, 2017, 8:11am UTC](https://forum.empyrion-homeworld.net/t/help-needed/7813 "2017-11-05T08:11:43Z")
======= NOTICE FOR HELP ======= Ship taken as well as base while afk and was stuck inside died from starvation: ME: EU: \*\*05 nov. 10:43 Central us \*\* (cb:time): ???: \[“HWS”\] STARTER BASE: ???: --- ## [Ghost SV](https://forum.empyrion-homeworld.net/t/ghost-sv/7808)
**Author:** [@Archangel](https://forum.empyrion-homeworld.net/u/Archangel)\ **Replies:** 2\ **Last updated:** [November 5, 2017, 8:06am UTC](https://forum.empyrion-homeworld.net/t/ghost-sv/7808 "2017-11-05T08:06:40Z")
======= NOTICE FOR HELP ======= What happened: SV result docked but it is 3 km from the ship, constantly, but when we approach the point where it should be it disappear. THe Sv is full of the Gold we mined in the day, i… --- ## [Daily interest](https://forum.empyrion-homeworld.net/t/daily-interest/7802)
**Author:** [@dQgnflua](https://forum.empyrion-homeworld.net/u/dQgnflua)\ **Replies:** 4\ **Last updated:** [November 5, 2017, 7:19am UTC](https://forum.empyrion-homeworld.net/t/daily-interest/7802 "2017-11-05T07:19:18Z")
======= NOTICE FOR HELP ======= What happened: I dont get my dayly interest Player(s) with issue: dQgnflua Server: EU Time (cb:time): 8.15 -8.40 Playfield: ECC Structure Name(s): Write here Structure ID(s): Write … --- ## [SV teleported, can't get to it with out dying](https://forum.empyrion-homeworld.net/t/sv-teleported-cant-get-to-it-with-out-dying/7817)
**Author:** [@Foy](https://forum.empyrion-homeworld.net/u/Foy)\ **Replies:** 1\ **Last updated:** [November 5, 2017, 6:25am UTC](https://forum.empyrion-homeworld.net/t/sv-teleported-cant-get-to-it-with-out-dying/7817 "2017-11-05T06:25:21Z")
======= NOTICE FOR HELP ======= BRIEF DESCRIPTION OF ISSUE: SV teleported away from me, and I won’t be able to make it 4kms alive. PLAYER(S) WITH ISSUE: Foy SERVER: NA TIME (cb:time): Sunday 5 November, 2017 07:05 P… --- ## [Crashed, cannot join server \[FIXED\]](https://forum.empyrion-homeworld.net/t/crashed-cannot-join-server-fixed/7816)
**Author:** [@Foy](https://forum.empyrion-homeworld.net/u/Foy)\ **Replies:** 0\ **Last updated:** [November 5, 2017, 5:08am UTC](https://forum.empyrion-homeworld.net/t/crashed-cannot-join-server-fixed/7816 "2017-11-05T05:08:58Z")
======= NOTICE FOR HELP ======= What happened: Warped from ECC to Alliance HQ, game froze and crashed. Restarted Steam, relogged, and game crashes when trying to join server. Player(s) with issue: Foy Server: NA Time… --- ## [HV wedged innnn CV, removed it but still cant fly](https://forum.empyrion-homeworld.net/t/hv-wedged-innnn-cv-removed-it-but-still-cant-fly/7814)
**Author:** [@shoverbug](https://forum.empyrion-homeworld.net/u/shoverbug)\ **Replies:** 1\ **Last updated:** [November 5, 2017, 3:55am UTC](https://forum.empyrion-homeworld.net/t/hv-wedged-innnn-cv-removed-it-but-still-cant-fly/7814 "2017-11-05T03:55:56Z")
I had a HV that i would dock into my CV. one time it got wedged in there and would not move. i wound up reclaiming it using the multi tool. the HV does not show up in my registry anymore, and is not there, but the whi… --- ## [Market issue. Items not arrived in pending / Can be closed - sorry!](https://forum.empyrion-homeworld.net/t/market-issue-items-not-arrived-in-pending-can-be-closed-sorry/7810)
**Author:** [@Didgit](https://forum.empyrion-homeworld.net/u/Didgit)\ **Replies:** 1\ **Last updated:** [November 5, 2017, 1:15am UTC](https://forum.empyrion-homeworld.net/t/market-issue-items-not-arrived-in-pending-can-be-closed-sorry/7810 "2017-11-05T01:15:00Z")
======= NOTICE FOR HELP ======= BRIEF DESCRIPTION OF ISSUE: Market Issue - Purchase not shown in "Pending" PLAYER(S) WITH ISSUE: Didgit SERVER: NA TIME (cb:time): Sunday 05 November 02:08 PLAYFIELD: ECC STRUCTURE N… --- ## [CV didn't SPAWN](https://forum.empyrion-homeworld.net/t/cv-didnt-spawn/7809)
**Author:** [@bluecodecat](https://forum.empyrion-homeworld.net/u/bluecodecat)\ **Replies:** 2\ **Last updated:** [November 5, 2017, 1:12am UTC](https://forum.empyrion-homeworld.net/t/cv-didnt-spawn/7809 "2017-11-05T01:12:44Z")
======= NOTICE FOR HELP ======= BRIEF DESCRIPTION OF ISSUE: Spawned the CV on a base @ Alliance HQ and it didn’t appear it said “Created a new CV”, but no CV appeared. PLAYER(S) WITH ISSUE: BlueCodeCat SERVER: EU TIM… --- ## [I need help pretty please](https://forum.empyrion-homeworld.net/t/i-need-help-pretty-please/7779)
**Author:** [@Inverted](https://forum.empyrion-homeworld.net/u/Inverted)\ **Replies:** 2\ **Last updated:** [November 4, 2017, 10:15pm UTC](https://forum.empyrion-homeworld.net/t/i-need-help-pretty-please/7779 "2017-11-04T22:15:25Z")
======= NOTICE FOR HELP ======= Blue print Gone I had placed all items this BP needed and it had a 5 hr build time. it was late so I headed to bed. Log back in today and it is gone. not being worked on and not able to … --- ## [My CV and SV are missing after warping](https://forum.empyrion-homeworld.net/t/my-cv-and-sv-are-missing-after-warping/7804)
**Author:** [@jesse](https://forum.empyrion-homeworld.net/u/jesse)\ **Replies:** 1\ **Last updated:** [November 4, 2017, 9:36pm UTC](https://forum.empyrion-homeworld.net/t/my-cv-and-sv-are-missing-after-warping/7804 "2017-11-04T21:36:17Z")
======= NOTICE FOR HELP ======= \*\*I warped into Alliance HQ and suddenly i got an error message that RPC could not load, after that i could see my CV in game but i can fly through it with my player but i cannot access/f… --- ## [EAC Problem after last update](https://forum.empyrion-homeworld.net/t/eac-problem-after-last-update/7790)
**Author:** [@Snake](https://forum.empyrion-homeworld.net/u/Snake)\ **Replies:** 3\ **Last updated:** [November 4, 2017, 7:24pm UTC](https://forum.empyrion-homeworld.net/t/eac-problem-after-last-update/7790 "2017-11-04T19:24:16Z")
I get a box after the update that says "EAC detected an integrity problem: Unknown file version (Empyrion\_Data\\resources.assets) Multiplayer is only possible with unprotected servers! WTF I leave for 3 days and come back… --- ## [CV Ship currently with 4 ships attached frantically " Spazzing/glitching/spinning" in Orbit, cannot catch up to it/ get inside](https://forum.empyrion-homeworld.net/t/cv-ship-currently-with-4-ships-attached-frantically-spazzing-glitching-spinning-in-orbit-cannot-catch-up-to-it-get-inside/7792)
**Author:** [@Elm](https://forum.empyrion-homeworld.net/u/Elm)\ **Replies:** 3\ **Last updated:** [November 4, 2017, 5:14pm UTC](https://forum.empyrion-homeworld.net/t/cv-ship-currently-with-4-ships-attached-frantically-spazzing-glitching-spinning-in-orbit-cannot-catch-up-to-it-get-inside/7792 "2017-11-04T17:14:47Z")
BRIEF DESCRIPTION OF ISSUE: CV ship with one HV and 3 CV’s (One private) attached to it glitching out in front of us. We were both on/inside the ship when it starting to spaz/glitch hard and kicked us both outside. We ca… --- ## [Forgot myself on on GG](https://forum.empyrion-homeworld.net/t/forgot-myself-on-on-gg/7799)
**Author:** [@Elfias](https://forum.empyrion-homeworld.net/u/Elfias)\ **Replies:** 4\ **Last updated:** [November 4, 2017, 4:42pm UTC](https://forum.empyrion-homeworld.net/t/forgot-myself-on-on-gg/7799 "2017-11-04T16:42:33Z")
======= NOTICE FOR HELP ======= BRIEF DESCRIPTION OF ISSUE: Forgot myself on GG PLAYER(S) WITH ISSUE: Elfias SERVER: Sanctuary TIME (cb:time): 17:00 PLAYFIELD: Black Hole STRUCTURE NAME(S): Elfias’ Angry Drop… --- ## [Liberator in San Blachole wiped](https://forum.empyrion-homeworld.net/t/liberator-in-san-blachole-wiped/7800)
**Author:** [@tK\_Hunter](https://forum.empyrion-homeworld.net/u/tK_Hunter)\ **Replies:** 3\ **Last updated:** [November 4, 2017, 4:37pm UTC](https://forum.empyrion-homeworld.net/t/liberator-in-san-blachole-wiped/7800 "2017-11-04T16:37:25Z")
Hi Srry for bothering so much. My brother Kooler had his lib respawned due to the dancing cv glitch. NOte it was spawned for him on San black hole and he decided to go fetch it just before wipe. Is it possible to get the… --- ## [Not getting the AM core n coins](https://forum.empyrion-homeworld.net/t/not-getting-the-am-core-n-coins/7798)
**Author:** [@Daddystu](https://forum.empyrion-homeworld.net/u/Daddystu)\ **Replies:** 3\ **Last updated:** [November 4, 2017, 4:25pm UTC](https://forum.empyrion-homeworld.net/t/not-getting-the-am-core-n-coins/7798 "2017-11-04T16:25:54Z")
======= NOTICE FOR HELP ======= BRIEF DESCRIPTION OF ISSUE: Not getting the daily 'loot’anymore Small issue. Have cleared cache. Player log states I am receiving it; 3 17:16 Connect Received items: 1 \* 2302,500 \* 229… --- ## [Constructor's input collection completely erased \[SOLVED\]](https://forum.empyrion-homeworld.net/t/constructors-input-collection-completely-erased-solved/7797)
**Author:** [@kordax](https://forum.empyrion-homeworld.net/u/kordax)\ **Replies:** 10\ **Last updated:** [November 4, 2017, 4:18pm UTC](https://forum.empyrion-homeworld.net/t/constructors-input-collection-completely-erased-solved/7797 "2017-11-04T16:18:54Z")
BRIEF DESCRIPTION OF ISSUE: Hi dear community. Me and my teammate have experienced problems since our first connection today. We’re members of a small H-G faction. It all started with non-working constructor, that co… [Next page](https://forum.empyrion-homeworld.net/c/hws-get-support/12.md?page=1)