# HWS Get Support **URL:** https://forum.empyrion-homeworld.net/c/hws-get-support/12.md?page=1 [Latest](https://forum.empyrion-homeworld.net/latest.md) · [Categories](https://forum.empyrion-homeworld.net/categories.md) · [Tags](https://forum.empyrion-homeworld.net/tags.md) **Page:** 2 --- ## [I need help please wit glitch](https://forum.empyrion-homeworld.net/t/i-need-help-please-wit-glitch/7793)
**Author:** [@Koolerbox](https://forum.empyrion-homeworld.net/u/Koolerbox)\ **Replies:** 2\ **Last updated:** [November 4, 2017, 12:00pm UTC](https://forum.empyrion-homeworld.net/t/i-need-help-please-wit-glitch/7793 "2017-11-04T12:00:13Z")
======= NOTICE FOR HELP ======= What happened: glitching sv damaged cv Player(s) with issue: koolerbox Server: was on sa but is on eu Time (cb:time): about 11 last night Playfield: san gg Structure Name(s): KBX-LIB… --- ## [Stuck on GG san](https://forum.empyrion-homeworld.net/t/stuck-on-gg-san/7764)
**Author:** [@sacredglade](https://forum.empyrion-homeworld.net/u/sacredglade)\ **Replies:** 4\ **Last updated:** [November 4, 2017, 9:53am UTC](https://forum.empyrion-homeworld.net/t/stuck-on-gg-san/7764 "2017-11-04T09:53:59Z")
\[Server error each time\]\[GG error\]======= NOTICE FOR HELP ======= BRIEF DESCRIPTION OF ISSUE: GG playfield on SAN appears bugged. Constant Playfield lost connect errors after login. PLAYER(S) WITH ISSUE: Sacred Glade s… --- ## [Freelancer NPC packages help](https://forum.empyrion-homeworld.net/t/freelancer-npc-packages-help/7787)
**Author:** [@Modern\_Knight](https://forum.empyrion-homeworld.net/u/Modern_Knight)\ **Replies:** 1\ **Last updated:** [November 4, 2017, 9:48am UTC](https://forum.empyrion-homeworld.net/t/freelancer-npc-packages-help/7787 "2017-11-04T09:48:33Z")
I bought 3 NPC packages from Red (red) trader and i went to buy one more from another trader and the server says I can’t buy that many packages in one day. I go to the freelancer story homepage to verify this and it says… --- ## [2 SVs Disappeared - Alliance HQ](https://forum.empyrion-homeworld.net/t/2-svs-disappeared-alliance-hq/7786)
**Author:** [@Didgit](https://forum.empyrion-homeworld.net/u/Didgit)\ **Replies:** 7\ **Last updated:** [November 4, 2017, 12:22am UTC](https://forum.empyrion-homeworld.net/t/2-svs-disappeared-alliance-hq/7786 "2017-11-04T00:22:27Z")
======= NOTICE FOR HELP ======= BRIEF DESCRIPTION OF ISSUE: SV disappeared after logging back in 8hrs later PLAYER(S) WITH ISSUE: Didgit SERVER: NA TIME (cb:time): Saturday November 04, 0010 PLAYFIELD: Alliance HQ … --- ## [My ship is invisible](https://forum.empyrion-homeworld.net/t/my-ship-is-invisible/7781)
**Author:** [@Upgrayedd](https://forum.empyrion-homeworld.net/u/Upgrayedd)\ **Replies:** 6\ **Last updated:** [November 3, 2017, 7:58pm UTC](https://forum.empyrion-homeworld.net/t/my-ship-is-invisible/7781 "2017-11-03T19:58:36Z")
======= NOTICE FOR HELP ======= What happened: My ship is invisible Player(s) with issue: Upgrayedd Server: NA Time (cb:time): 13:20 EST Playfield: Alliance Home Structure Name(s): Hephaestus Structure ID(s): 4703… --- ## [Ship fused with another ship](https://forum.empyrion-homeworld.net/t/ship-fused-with-another-ship/7768)
**Author:** [@Aphetto](https://forum.empyrion-homeworld.net/u/Aphetto)\ **Replies:** 2\ **Last updated:** [November 3, 2017, 7:57pm UTC](https://forum.empyrion-homeworld.net/t/ship-fused-with-another-ship/7768 "2017-11-03T19:57:55Z")
======= NOTICE FOR HELP ======= My SV has halfway sticking out of someone else’s SV: Aphetto: NA: FRI 11/3 O2:15-ish (cb:time): Freelancer HQ: Mayflower One: 3093852: I flew down to our faction based called TheDe… --- ## [Invisible SV after warp](https://forum.empyrion-homeworld.net/t/invisible-sv-after-warp/7784)
**Author:** [@Browar](https://forum.empyrion-homeworld.net/u/Browar)\ **Replies:** 1\ **Last updated:** [November 3, 2017, 6:54pm UTC](https://forum.empyrion-homeworld.net/t/invisible-sv-after-warp/7784 "2017-11-03T18:54:47Z")
Hello, recently I left starter (Cryo F2) and went to Freelancer HQ. After warp one of my SVs disappeard from hangar. Relog did not help. Waypoint to this SV appeared 4km away but there was nothing when I reached it. Now … --- ## [Landing pad and SV ship disappeared in orbit](https://forum.empyrion-homeworld.net/t/landing-pad-and-sv-ship-disappeared-in-orbit/7761)
**Author:** [@Elm](https://forum.empyrion-homeworld.net/u/Elm)\ **Replies:** 3\ **Last updated:** [November 3, 2017, 5:57pm UTC](https://forum.empyrion-homeworld.net/t/landing-pad-and-sv-ship-disappeared-in-orbit/7761 "2017-11-03T17:57:03Z")
Username: Elm Server: HWS NA Location: Freelancer Home Localized: unknown Summary: Spawned landing pad and docked SV ship, disappeared when logged in today. Event time estimate: October,2,2017 Description: Spawned … --- ## [Base reassignment](https://forum.empyrion-homeworld.net/t/base-reassignment/7783)
**Author:** [@Corvus](https://forum.empyrion-homeworld.net/u/Corvus)\ **Replies:** 2\ **Last updated:** [November 3, 2017, 5:53pm UTC](https://forum.empyrion-homeworld.net/t/base-reassignment/7783 "2017-11-03T17:53:20Z")
======= NOTICE FOR HELP ======= What happened: Base lost on faction only planet Player(s) with issue: Corvus Server: HWS NA Playfield: Freelance HQ Structure Name(s): \[HWS\] Base (BA), Mjolniir (SV) Structure ID(… --- ## [Amnesty please](https://forum.empyrion-homeworld.net/t/amnesty-please/7780)
**Author:** [@Dan](https://forum.empyrion-homeworld.net/u/Dan)\ **Replies:** 4\ **Last updated:** [November 3, 2017, 5:25pm UTC](https://forum.empyrion-homeworld.net/t/amnesty-please/7780 "2017-11-03T17:25:45Z")
======= NOTICE FOR HELP ======= BRIEF DESCRIPTION OF ISSUE: I lost my old CV!!! Yes, I know there’s a limit of one CV per faction but I logged off last night to go to bed without having moved all of my resources from my… --- ## [Also Stuck on GG SAN](https://forum.empyrion-homeworld.net/t/also-stuck-on-gg-san/7767)
**Author:** [@aeonbug](https://forum.empyrion-homeworld.net/u/aeonbug)\ **Replies:** 0\ **Last updated:** [November 3, 2017, 12:46am UTC](https://forum.empyrion-homeworld.net/t/also-stuck-on-gg-san/7767 "2017-11-03T00:46:41Z")
======= NOTICE FOR HELP ======= What happened: GG playfield on SAN - constant Playfield lost connect errors after login. Can no longer login. Player(s) with issue: Aeonbug Server: Sanctuary Time (cb:time): 23:15 - Th… --- ## [Moved to space base place - lost my sv](https://forum.empyrion-homeworld.net/t/moved-to-space-base-place-lost-my-sv/7773)
**Author:** [@Alfonzfred](https://forum.empyrion-homeworld.net/u/Alfonzfred)\ **Replies:** 2\ **Last updated:** [November 3, 2017, 7:39am UTC](https://forum.empyrion-homeworld.net/t/moved-to-space-base-place-lost-my-sv/7773 "2017-11-03T07:39:20Z")
======= NOTICE FOR HELP ======= BRIEF DESCRIPTION OF ISSUE: I WAS MOVING MY ITEMS TO SPACE BASE PLACE… AND UNFORTUNATELY FORGOT I HAD A SHIP DOCKED ON MY CV. IT FLIPPED TO HWS… HOW UNFORTUNATE. PLAYER(S) WITH ISSUE: A… --- ## [Forgot to Faction Base](https://forum.empyrion-homeworld.net/t/forgot-to-faction-base/7750)
**Author:** [@Ryzanna](https://forum.empyrion-homeworld.net/u/Ryzanna)\ **Replies:** 3\ **Last updated:** [November 3, 2017, 7:09am UTC](https://forum.empyrion-homeworld.net/t/forgot-to-faction-base/7750 "2017-11-03T07:09:47Z")
======= NOTICE FOR HELP ======= I was building a new base and wasn’t paying attention and missed the warnings… Sorry… Ryzanna NA Oct. 31st 9pm? Freelancer HQ: Base … Not available - Way point -515 -230 --- ## [D/C'd, can't fully connect/freezes upon entering server](https://forum.empyrion-homeworld.net/t/d-cd-cant-fully-connect-freezes-upon-entering-server/7765)
**Author:** [@Foy](https://forum.empyrion-homeworld.net/u/Foy)\ **Replies:** 3\ **Last updated:** [November 3, 2017, 12:24am UTC](https://forum.empyrion-homeworld.net/t/d-cd-cant-fully-connect-freezes-upon-entering-server/7765 "2017-11-03T00:24:01Z")
======= NOTICE FOR HELP ======= WHAT HAPPENED: Got disconnected with message something about ‘LOST DEDICATED CONNECTION TO SERVER’ right as I was transitioning into orbit, and now it freezes up immediately when I connec… --- ## [Ocd bug not enough slots double slots](https://forum.empyrion-homeworld.net/t/ocd-bug-not-enough-slots-double-slots/7744)
**Author:** [@jaydog](https://forum.empyrion-homeworld.net/u/jaydog)\ **Replies:** 4\ **Last updated:** [November 2, 2017, 9:53pm UTC](https://forum.empyrion-homeworld.net/t/ocd-bug-not-enough-slots-double-slots/7744 "2017-11-02T21:53:38Z")
======= NOTICE FOR HELP ======= BRIEF DESCRIPTION OF ISSUE: Ocd is bugged out, i have ocd 4 but i only hav 30 slots when i should hav 70 able to hold 7000 item also ther are double slots like it goes 5 5 6 6 7 7 etc on… --- ## [Ship Lost after the event of yesterday](https://forum.empyrion-homeworld.net/t/ship-lost-after-the-event-of-yesterday/7755)
**Author:** [@Archangel](https://forum.empyrion-homeworld.net/u/Archangel)\ **Replies:** 4\ **Last updated:** [November 2, 2017, 9:51pm UTC](https://forum.empyrion-homeworld.net/t/ship-lost-after-the-event-of-yesterday/7755 "2017-11-02T21:51:56Z")
======= NOTICE FOR HELP ======= BRIEF DESCRIPTION OF ISSUE: Lost ship CV and SV PLAYER(S) WITH ISSUE: Archangel SERVER: EU TIME (cb:time): Undefined PLAYFIELD: ITA HQ STRUCTURE NAME(S): The Dark Ark (CV) The Archan… --- ## [I need help please to get ships back](https://forum.empyrion-homeworld.net/t/i-need-help-please-to-get-ships-back/7762)
**Author:** [@sacredglade](https://forum.empyrion-homeworld.net/u/sacredglade)\ **Replies:** 5\ **Last updated:** [November 2, 2017, 9:23pm UTC](https://forum.empyrion-homeworld.net/t/i-need-help-please-to-get-ships-back/7762 "2017-11-02T21:23:40Z")
======= NOTICE FOR HELP ======= WHAT HAPPENED: Stuck in CSW SAN unable to get in ship (s) HOW CAN I REPRODUCE THIS: (be stupid like me :frowning: PLAYER(S) WITH ISSUE: Left a “temp” faction, to join AAA as owner was a… --- ## [CV Warped 60 KM from location in space without me](https://forum.empyrion-homeworld.net/t/cv-warped-60-km-from-location-in-space-without-me/7763)
**Author:** [@nitefallz](https://forum.empyrion-homeworld.net/u/nitefallz)\ **Replies:** 0\ **Last updated:** [November 2, 2017, 9:16pm UTC](https://forum.empyrion-homeworld.net/t/cv-warped-60-km-from-location-in-space-without-me/7763 "2017-11-02T21:16:13Z")
======= NOTICE FOR HELP ======= WHAT HAPPENED: Accidentally powered off my CV and it wraped 60km away from me in space HOW CAN I REPRODUCE THIS: PLAYER(S) WITH ISSUE: nitefallz SERVER: NA TIME (cb:time): 4:57pm ES… --- ## [Planet is suppose to be PVE and is PVP](https://forum.empyrion-homeworld.net/t/planet-is-suppose-to-be-pve-and-is-pvp/7759)
**Author:** [@Dawg](https://forum.empyrion-homeworld.net/u/Dawg)\ **Replies:** 0\ **Last updated:** [November 2, 2017, 8:23pm UTC](https://forum.empyrion-homeworld.net/t/planet-is-suppose-to-be-pve-and-is-pvp/7759 "2017-11-02T20:23:30Z")
Rex check your PM as i am on this planet. However there is no rotation and its suppose to be PVE. Right now the Map indicates it is PVP. I am pretty sure this is a big issue. Also seeing the depletion meteors only silico… --- ## [RP BUG "7characters"](https://forum.empyrion-homeworld.net/t/rp-bug-7characters/7758)
**Author:** [@TheRaven](https://forum.empyrion-homeworld.net/u/TheRaven)\ **Replies:** 1\ **Last updated:** [November 2, 2017, 7:32pm UTC](https://forum.empyrion-homeworld.net/t/rp-bug-7characters/7758 "2017-11-02T19:32:41Z")
======= NOTICE FOR HELP ======= BRIEF DESCRIPTION OF ISSUE: 1rp gain PLAYER(S) WITH ISSUE: theraven SERVER: na TIME (cb:time): all PLAYFIELD: all STRUCTURE NAME(S): NA STRUCTURE ID(S): NA Only getting 1rp gain fo… --- ## [Docked HV gone missing after afternoon reboot EU on Nov 2](https://forum.empyrion-homeworld.net/t/docked-hv-gone-missing-after-afternoon-reboot-eu-on-nov-2/7757)
**Author:** [@mgaag](https://forum.empyrion-homeworld.net/u/mgaag)\ **Replies:** 2\ **Last updated:** [November 2, 2017, 5:55pm UTC](https://forum.empyrion-homeworld.net/t/docked-hv-gone-missing-after-afternoon-reboot-eu-on-nov-2/7757 "2017-11-02T17:55:10Z")
======= NOTICE FOR HELP ======= BRIEF DESCRIPTION OF ISSUE: HV gone after reboot PLAYER(S) WITH ISSUE: mgaag SERVER: EU TIME (cb:time): 17:00 CET PLAYFIELD: Alliance Moon STRUCTURE NAME(S): HVPrefabTier1mod STRUCT… --- ## [My ship and my friend's ships gone after benchmark in black hole GG space area](https://forum.empyrion-homeworld.net/t/my-ship-and-my-friends-ships-gone-after-benchmark-in-black-hole-gg-space-area/7742)
**Author:** [@Albanjo](https://forum.empyrion-homeworld.net/u/Albanjo)\ **Replies:** 2\ **Last updated:** [November 2, 2017, 5:34pm UTC](https://forum.empyrion-homeworld.net/t/my-ship-and-my-friends-ships-gone-after-benchmark-in-black-hole-gg-space-area/7742 "2017-11-02T17:34:08Z")
======= NOTICE FOR HELP ======= WHAT HAPPENED: As title says, after relogging to see our stealth CV all our ships dissappeard. HOW CAN I REPRODUCE THIS: PLAYER(S) WITH ISSUE: player albanjo, player pok SERVER: EU TI… --- ## [SWP problems after yesterday’s fight:](https://forum.empyrion-homeworld.net/t/swp-problems-after-yesterday-s-fight/7756)
**Author:** [@Raiden](https://forum.empyrion-homeworld.net/u/Raiden)\ **Replies:** 1\ **Last updated:** [November 2, 2017, 5:10pm UTC](https://forum.empyrion-homeworld.net/t/swp-problems-after-yesterday-s-fight/7756 "2017-11-02T17:10:00Z")
3 CV are lost as a result of lags, the request to restore them. CV Name ID OK 6103737 SHeatersky capital 4604413 Assault Destroyer 601185 All three ships were whole for 100% (we warped on Gold after repair) And, I … --- ## [I need help please i have donated and dont have my perks for NA server](https://forum.empyrion-homeworld.net/t/i-need-help-please-i-have-donated-and-dont-have-my-perks-for-na-server/7746)
**Author:** [@Crewmember123](https://forum.empyrion-homeworld.net/u/Crewmember123)\ **Replies:** 8\ **Last updated:** [November 2, 2017, 4:05pm UTC](https://forum.empyrion-homeworld.net/t/i-need-help-please-i-have-donated-and-dont-have-my-perks-for-na-server/7746 "2017-11-02T16:05:28Z")
======= NOTICE FOR HELP ======= WHAT HAPPENED: i donated and dont have my donator perks HOW CAN I REPRODUCE THIS: PLAYER(S) WITH ISSUE: \[2ndLt\] W.Hammer\[PTF\] SERVER: NA TIME (cb:time): 10:50 EST PLAYFIELD: STRUCTU… --- ## [Disconnected from Playfield not able to log back on](https://forum.empyrion-homeworld.net/t/disconnected-from-playfield-not-able-to-log-back-on/7747)
**Author:** [@THEBIGBOSS](https://forum.empyrion-homeworld.net/u/THEBIGBOSS)\ **Replies:** 2\ **Last updated:** [November 2, 2017, 1:47pm UTC](https://forum.empyrion-homeworld.net/t/disconnected-from-playfield-not-able-to-log-back-on/7747 "2017-11-02T13:47:15Z")
======= NOTICE FOR HELP ======= BRIEF DESCRIPTION OF ISSUE: unable to connect to server PLAYER(S) WITH ISSUE: THEBIGBOSS SERVER: SAN TIME (cb:time): ? PLAYFIELD: GG STRUCTURE NAME(S): X7 | 8m BOSS MAN STRUCTURE ID… --- ## [Help mined materials from CV mining turret disapearing](https://forum.empyrion-homeworld.net/t/help-mined-materials-from-cv-mining-turret-disapearing/7732)
**Author:** [@Delveling](https://forum.empyrion-homeworld.net/u/Delveling)\ **Replies:** 7\ **Last updated:** [November 2, 2017, 12:00pm UTC](https://forum.empyrion-homeworld.net/t/help-mined-materials-from-cv-mining-turret-disapearing/7732 "2017-11-02T12:00:42Z")
======= NOTICE FOR HELP ======= Brief description of problem and actions taken are: I have a mining laser on my CV , which Seems to mine fine, However the ores that i see as collected in the bottom left while mining, d… --- ## [Lost all my ships when the Black Hole Playfield was reset](https://forum.empyrion-homeworld.net/t/lost-all-my-ships-when-the-black-hole-playfield-was-reset/7739)
**Author:** [@aeonbug](https://forum.empyrion-homeworld.net/u/aeonbug)\ **Replies:** 3\ **Last updated:** [November 2, 2017, 9:13am UTC](https://forum.empyrion-homeworld.net/t/lost-all-my-ships-when-the-black-hole-playfield-was-reset/7739 "2017-11-02T09:13:40Z")
======= NOTICE FOR HELP ======= BRIEF DESCRIPTION OF ISSUE: I took part in the server test this evening. After the test this evening on Golden Globe and Black Hole the playfield server was reset. When I relogged I found… --- ## [Ship in registry, but not there, invisible when I get to it](https://forum.empyrion-homeworld.net/t/ship-in-registry-but-not-there-invisible-when-i-get-to-it/7680)
**Author:** [@Ardor](https://forum.empyrion-homeworld.net/u/Ardor)\ **Replies:** 4\ **Last updated:** [November 2, 2017, 9:04am UTC](https://forum.empyrion-homeworld.net/t/ship-in-registry-but-not-there-invisible-when-i-get-to-it/7680 "2017-11-02T09:04:04Z")
======= NOTICE FOR HELP ======= X-7 ship disappeared on Golden Globe planet. I see the ship on the registry, and can access the control panel, but the ship is not there. Ardor HWS NA Golden Globe The Garage bought X… --- ## [SV docked 10km away of CV(delete me)](https://forum.empyrion-homeworld.net/t/sv-docked-10km-away-of-cv-delete-me/7737)
**Author:** [@Lindenn](https://forum.empyrion-homeworld.net/u/Lindenn)\ **Replies:** 0\ **Last updated:** [November 1, 2017, 10:55pm UTC](https://forum.empyrion-homeworld.net/t/sv-docked-10km-away-of-cv-delete-me/7737 "2017-11-01T22:55:33Z")
======= NOTICE FOR HELP ======= SV docked to my CV, but a 10km awayfrom the CV. if i go to the SV it does’nt render: Lindenn: EU: 23:51 01 nov (cb:time): Peacekeeper east: Lindusition: 6186785: --- ## [Big chunk of ship disappeared](https://forum.empyrion-homeworld.net/t/big-chunk-of-ship-disappeared/7676)
**Author:** [@Gher](https://forum.empyrion-homeworld.net/u/Gher)\ **Replies:** 6\ **Last updated:** [November 1, 2017, 10:59pm UTC](https://forum.empyrion-homeworld.net/t/big-chunk-of-ship-disappeared/7676 "2017-11-01T22:59:45Z")
======= NOTICE FOR HELP ======= BRIEF DESCRIPTION OF ISSUE: Warped from ECC to Peacekeepers East and was missing a big chunk of my ship. PLAYER(S) WITH ISSUE: Gher SERVER: NA TIME (cb:time): 6 pm CST PLAYFIELD: Peac… [Previous page](https://forum.empyrion-homeworld.net/c/hws-get-support/12.md) [Next page](https://forum.empyrion-homeworld.net/c/hws-get-support/12.md?page=2)