# 2/12/20 23:24 Server Restarted & My Ships Disappeared, Left me in Orbit in Pheonix
**URL:** https://forum.empyrion-homeworld.net/t/2-12-20-23-24-server-restarted-my-ships-disappeared-left-me-in-orbit-in-pheonix/22692
**Category:** 🆘 Get Help
**Tags:** support
**Created:** [February 13, 2020, 7:29am UTC](https://forum.empyrion-homeworld.net/t/2-12-20-23-24-server-restarted-my-ships-disappeared-left-me-in-orbit-in-pheonix/22692 "2020-02-13T07:29:40Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@DenaVici](https://forum.empyrion-homeworld.net/u/DenaVici)
#### Post date: [February 13, 2020, 7:29am UTC](https://forum.empyrion-homeworld.net/t/2-12-20-23-24-server-restarted-my-ships-disappeared-left-me-in-orbit-in-pheonix/22692/1 "2020-02-13T07:29:40Z")
======= NOTICE FOR HELP =======
**What happened:**
=\> I was in Pheonix Orbit before server restart with a CV named Denavici CV, a SV named DenaVici SV, and a small SV that I had just taken to Egg. After the server restart I logged in to find myself floating in orbit. My ships are no where in sight. I checked Structure Commander on HWS Connect & the registry in game and my ships are no where to be found.
**Player(s) with issue:**
=\> DenaVici
**Server:**
=\> NA
**Time (cb:time):**
=\> After the restart and I logged on, the server time was 23:24
**Playfield:**
=\> Pheonix Space
**Structure Name(s):**
=\> DenaVici CV, DenaVici SV, and some small sv I dunno the name
**Structure ID(s):**
=\> I am not sure since I can’t find the ships anymore in the registry
**How can we help you now:**
=\> Why did my ships disappear? Did I do something wrong? If not, can I please get my ships restored? I spent the last few hours mining and would be disappointed if I lost not only my ships, but also the ore that was in the boxes.
---
### Author:  [@RexXxuS](https://forum.empyrion-homeworld.net/u/RexXxuS)
#### Post date: [February 13, 2020, 7:46am UTC](https://forum.empyrion-homeworld.net/t/2-12-20-23-24-server-restarted-my-ships-disappeared-left-me-in-orbit-in-pheonix/22692/2 "2020-02-13T07:46:02Z")
> [@DenaVici](#):
>
> Why did my ships disappear? Did I do something wrong?
Yes and no.
It’s recommended to read the Guide before playing on HWS:
> [@The Phoenix](https://forum.empyrion-homeworld.net/t/the-phoenix/16358):
>
> Phoenix is a nightmare or dream or both for PvE players. And a Phoenix won’t be a Phoenix if it wouldn’t be hot there. Like really hot. HWS+ It not only contains every resource and wipes daily at 5PM (EU) / 11PM (NA) but one of the most difficult Space POIs are waiting for you there, you never ever will succeed alone. I’ve heard there is an Epic Heavy Armor around though thinking slight_smileHWS RE It has three of the most difficult Space POIs are waiting for you there, y…
You might have wondered why rare resources are in PvE already. You know why now 😉
Since you are semi new I restored your ships for free near you now. Next time it will cost the regular fee.
I recommend that your big faction teaches new players more about HWS @Zackey_TNT
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### Author:  [@DenaVici](https://forum.empyrion-homeworld.net/u/DenaVici)
#### Post date: [February 13, 2020, 7:50am UTC](https://forum.empyrion-homeworld.net/t/2-12-20-23-24-server-restarted-my-ships-disappeared-left-me-in-orbit-in-pheonix/22692/3 "2020-02-13T07:50:07Z")
Many Thanks RexXxus
---
### Author:  [@system](https://forum.empyrion-homeworld.net/u/system)
#### Post date: [February 16, 2020, 7:50am UTC](https://forum.empyrion-homeworld.net/t/2-12-20-23-24-server-restarted-my-ships-disappeared-left-me-in-orbit-in-pheonix/22692/4 "2020-02-16T07:50:08Z")
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