Alien Asylum mission timer doesn't reset

[HappyGorilla]

======= NOTICE FOR HELP =======

What happened:
=> it’s been over 2 weeks since I’ve been offered the mission for the alien asylum alien core, the description states that it should reset every week, with an extra day per successful completion

Player(s) with issue:
=> HappyGorilla

Server:
=> NA

Time (cb:time):
=>

Playfield:
=>

Structure Name(s):
=>

Structure ID(s):
=>

How can we help you now:
=> it would be nice if the timer could be fixed or reset because the rewards are pretty significant from the bonus

[RexXxuS]

Hello and welcome to HWS @HappyGorilla

sorry to hear.
If you go into the Alien Asylum Mission the next time, can you please press F1 and show me the screenshot of the Alien Asylum mission?

It should work normally.

[HappyGorilla]

didn’t show up as different when entering the mission area, altough it did activate the ninja mission on the HUD which I had partially finished earlier

[RexXxuS]

Hmm… something is wrong in general with your Alien Asylum Mission.
After “Clear the Alien Asylum” Task, there should be coming more

Just testing it here and everything works… no clue

I try to retrigger a little update.
Once you are in the mission next time. Please deactivate it and manually activate it again.

[RexXxuS]

just finished on HWS NA

[HappyGorilla]

activate is grayed out, there is no deactivate button for it. could this have been caused because the first time I got the mission I wasn’t able t o complete it?