Alien Core is not in my inventory

[furban1971]

======= NOTICE FOR HELP =======

What happened?
=> I didn’t get the alien core that I just purchased into my inventory, it disappeared.

Player(s) with issue? (steam name)
=> furban1971

Server? (EU or NA)
=> NA

When did it happen? (Use server time: type ingame cb:time)
=> 18 July 2020 16:45

On which Playfield?
=> Federation HQ

Structure Name(s)?
=> Asgardopolis

Structure ID(s) (Open ingame console and type di)?
=> 3360091

How can we help you now?
=> I would like to have the alien core that I purchased put back into my inventory.

[Dr.Dark]

Hey.
Do you mean through a supporter package, or on the HWS marketplace?
If supporter package then read here:

[Bob]

purchased cores stay ready to deliver until you put in the command do:rp:ac

I am unsure if that stays there over seasons or if it HAS to be used during the current one.

[Dr.Dark]

@Bob

I am unsure if that stays there over seasons or if it HAS to be used during the current one.

It stays until you use it, even if that’s 5 seasons later.

[furban1971]

yes it was through a supporter package, I moved it over to my inventory because I was going to use it on my superbase, Asgardopolis, and it wasn’t there. It didn’t transfer into my inventory.

[furban1971]

and it was 15 minutes before the server shutdown so I was going to wait until server start-up to replace the core.

[Dr.Dark]

So you used the command do:rp:ac and then got the core but it disappeared??

[furban1971]

yes, I transferred from the dialog box to my inventory, but it didn’t transfer
Normally I wouldn’t worry about it, but it cost 7.50 USD

[RexXxuS]

Welcome to HWS and thanks a lot for your support @furban1971

it’s weird and I saw that it didn’t work on 18th July 16:55.
But this night it somehow popped up and you moved it in your inventory around.
Weird delay.

So all good!?