Bank Level Lost

[Pitt]

======= NOTICE FOR HELP =======

What happened?
=> I paid to keep my bank level after the wipe but my bank went down to level 1 anyway.

Player(s) with issue? (steam name)
=> pitt_burger

Server? (EU or NA)
=> NA

When did it happen? (Use server time: type ingame cb:time)
=> The server wipe from 12 to 13 (current). I purchased the ‘keep my bank level’ 8/3 USA/EST.

On which Playfield?
=> n/a

Structure Name(s)?
=> n/a

Structure ID(s) (Open ingame console and type di)?
=>

How can we help you now?
=> Pleas set me back to level 5.

[dQgnflua]

Yes. You keep it trough the wipe, not after the wipe

[Jascha]

Hey,

could you please fill out the missing information.
Also when did you purchase it?

[Pitt]

Filled. Purchase was on Aug. 3 (USA/ET).

[Jascha]

Thanks.

Sorry for the trouble. I restored the Bank level