Broken account?

HWS Get Support Support
1

======= NOTICE FOR HELP =======

What happened?
=> after the log out, the server doesn’t let me into the game anymore. the game no longer loads until the end. I can join other servers. I emptied the cache. maybe you can look over it what is wrong with my account. Lootwig, freelancer HQ. Thank you very much

Player(s) with issue? (steam name)
=> Lootwig, Freelancer HQ

Server? (EU or NA)
=> EU

When did it happen? (Use server time: type ingame cb:time)
=> atm

On which Playfield?
=> Freelancer HQ

Structure Name(s)?
=> connection problems overall

Structure ID(s) (Open ingame console and type di)?
=>

How can we help you now?
=>

2

Hey, please go to HWS Connect and then Player Info.
Then send me your Entity ID :slightly_smiling_face:

3

Entity Id: 5964858

4

Try logging in now.
I moved you to ECC.

5

fine :slight_smile: it works, but how should i come back to freelancer hq ?

6

Give me a minute. I’ll teleport you to me and take you there.

7

perfect, thank you for the quick response

1 Like
8

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.