# Cant enter server
**URL:** https://forum.empyrion-homeworld.net/t/cant-enter-server/23597
**Category:** 🆘 Get Help
**Tags:** support
**Created:** [May 23, 2020, 8:27am UTC](https://forum.empyrion-homeworld.net/t/cant-enter-server/23597 "2020-05-23T08:27:26Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@Dr.Dark](https://forum.empyrion-homeworld.net/u/Dr.Dark)
#### Post date: [May 23, 2020, 8:27am UTC](https://forum.empyrion-homeworld.net/t/cant-enter-server/23597/1 "2020-05-23T08:27:26Z")
======= NOTICE FOR HELP =======
**What happened:**
- After clicking to join the server, it was getting stuck at 18 percent planet loading, after following some instructions in the support channel delete playfield folder and verify game files I click to join the server but it cant go past the connecting part and sends me back to the menu. People in the support channel said I probably logout in a changed place.
**Player(s) with issue:**
- SkeL
**Server:**
- NA
**Time (cb:time):**
- 21:8
**Playfield:**
- Federation Starer Sector
**Structure Name(s):**
- 0
**Structure ID(s):**
- 0
**How can we help you now:**
- Help me connect to the server
(I made this ticket for someone else, but I’ll keep them up to date with replies.)
---
### Author:  [@Jascha](https://forum.empyrion-homeworld.net/u/Jascha)
#### Post date: [May 23, 2020, 8:31am UTC](https://forum.empyrion-homeworld.net/t/cant-enter-server/23597/2 "2020-05-23T08:31:48Z")
Thanks.
I guess its fixed. At least I see him online for longer.
---
### Author:  [@system](https://forum.empyrion-homeworld.net/u/system)
#### Post date: [May 26, 2020, 8:31am UTC](https://forum.empyrion-homeworld.net/t/cant-enter-server/23597/3 "2020-05-26T08:31:50Z")
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