# Chacrater wiped during cross
**URL:** https://forum.empyrion-homeworld.net/t/chacrater-wiped-during-cross/9415
**Category:** š Get Help
**Tags:** support
**Created:** [December 29, 2017, 4:04pm UTC](https://forum.empyrion-homeworld.net/t/chacrater-wiped-during-cross/9415 "2017-12-29T16:04:11Z")
**Posts on this page:** 15
**Page:** 1
### Author:  [@Indica](https://forum.empyrion-homeworld.net/u/Indica)
#### Post date: [December 29, 2017, 4:04pm UTC](https://forum.empyrion-homeworld.net/t/chacrater-wiped-during-cross/9415/1 "2017-12-29T16:04:11Z")
======= NOTICE FOR HELP =======
**What happened:** I crossed servers from NA to EU came back with my character wiped
**Player(s) with issue:** Indic@
**Server:** NA
**Time (cb:time):** 14:00PM brasilia
**Playfield:** Write here
**Structure Name(s):** Write here
**Structure ID(s):** Write here
**How can we help you now:** Write here
---
### Author:  [@RexXxuS](https://forum.empyrion-homeworld.net/u/RexXxuS)
#### Post date: [December 29, 2017, 4:07pm UTC](https://forum.empyrion-homeworld.net/t/chacrater-wiped-during-cross/9415/2 "2017-12-29T16:07:38Z")
If you did a CSW then Iām sure you know how it works??
> [@Cross Server Warp (CSW)](https://forum.empyrion-homeworld.net/t/hws-features-cross-server-warp-csw/4398):
>
> HWS offers four main servers: HWS+ EU & HWS+ NA HWS RE EU & HWS RE NA With our Cross Server Warp (CSW) system, you can travel between the EU and NA servers - soon also between HWS+ and HWS RE. prohibited Important Limitationsred_exclamation_mark You cannot CSW between HWS+ and HWS Reforged Eden (HWS RE) servers with your own ships as well as bring any item over. At the beginning you can only CSW shipless with a white list of items you can cross over. wrench How It Works Fly to tā¦
You need to login to EU and wait there until the process is finished.
---
### Author:  [@Indica](https://forum.empyrion-homeworld.net/u/Indica)
#### Post date: [December 29, 2017, 4:10pm UTC](https://forum.empyrion-homeworld.net/t/chacrater-wiped-during-cross/9415/3 "2017-12-29T16:10:32Z")
Rex i went to EU stood there for 1 hour i guess with my character wiped i was hoping that when i cross back to Na i ll have my character back but i went back to NA and im still wiped.
---
### Author:  [@RexXxuS](https://forum.empyrion-homeworld.net/u/RexXxuS)
#### Post date: [December 29, 2017, 4:11pm UTC](https://forum.empyrion-homeworld.net/t/chacrater-wiped-during-cross/9415/4 "2017-12-29T16:11:44Z")
Ah, so you were missing stuff already in EU?! Let me seeā¦
---
### Author:  [@Indica](https://forum.empyrion-homeworld.net/u/Indica)
#### Post date: [December 29, 2017, 4:12pm UTC](https://forum.empyrion-homeworld.net/t/chacrater-wiped-during-cross/9415/5 "2017-12-29T16:12:48Z")
yes all my inventory stuff cause was a new character came back to NA still wiped ship and cargo OK
---
### Author:  [@RexXxuS](https://forum.empyrion-homeworld.net/u/RexXxuS)
#### Post date: [December 29, 2017, 4:13pm UTC](https://forum.empyrion-homeworld.net/t/chacrater-wiped-during-cross/9415/6 "2017-12-29T16:13:10Z")
Ah, so only inventory. Ok moment
---
### Author:  [@Indica](https://forum.empyrion-homeworld.net/u/Indica)
#### Post date: [December 29, 2017, 4:13pm UTC](https://forum.empyrion-homeworld.net/t/chacrater-wiped-during-cross/9415/7 "2017-12-29T16:13:42Z")
No problem with inventory just need my skills back pls
---
### Author:  [@Indica](https://forum.empyrion-homeworld.net/u/Indica)
#### Post date: [December 29, 2017, 4:14pm UTC](https://forum.empyrion-homeworld.net/t/chacrater-wiped-during-cross/9415/8 "2017-12-29T16:14:32Z")
and what i should to avoid this next time i
cross?
---
### Author:  [@Indica](https://forum.empyrion-homeworld.net/u/Indica)
#### Post date: [December 29, 2017, 4:17pm UTC](https://forum.empyrion-homeworld.net/t/chacrater-wiped-during-cross/9415/9 "2017-12-29T16:17:01Z")
āwhat i should doā sorry
---
### Author:  [@Indica](https://forum.empyrion-homeworld.net/u/Indica)
#### Post date: [December 29, 2017, 4:25pm UTC](https://forum.empyrion-homeworld.net/t/chacrater-wiped-during-cross/9415/10 "2017-12-29T16:25:16Z")
REx can get my Skills back somehow?
---
### Author:  [@RexXxuS](https://forum.empyrion-homeworld.net/u/RexXxuS)
#### Post date: [December 29, 2017, 4:28pm UTC](https://forum.empyrion-homeworld.net/t/chacrater-wiped-during-cross/9415/11 "2017-12-29T16:28:24Z")
Ok, takes quite time to understand everything you did.
And regarding:
> [@Indica](#):
>
> and what i should to avoid this next time i
>
> cross?
You can avoid it by **NOT** logging out during the CSW operation.
You logged on EU off while the CSW operation were still going. That caused the CSW to cancel your player transfer and you lost everythingā¦
Please login so I can set you lvl 25 again
---
### Author:  [@Indica](https://forum.empyrion-homeworld.net/u/Indica)
#### Post date: [December 29, 2017, 4:29pm UTC](https://forum.empyrion-homeworld.net/t/chacrater-wiped-during-cross/9415/12 "2017-12-29T16:29:42Z")
Ok im in
---
### Author:  [@RexXxuS](https://forum.empyrion-homeworld.net/u/RexXxuS)
#### Post date: [December 29, 2017, 4:31pm UTC](https://forum.empyrion-homeworld.net/t/chacrater-wiped-during-cross/9415/13 "2017-12-29T16:31:02Z")
Ok, Iāve set your level. Let me know if the upgrade points are matching
---
### Author:  [@Indica](https://forum.empyrion-homeworld.net/u/Indica)
#### Post date: [December 29, 2017, 4:35pm UTC](https://forum.empyrion-homeworld.net/t/chacrater-wiped-during-cross/9415/14 "2017-12-29T16:35:53Z")
OK its fine thank you very much
best regards
---
### Author:  [@RexXxuS](https://forum.empyrion-homeworld.net/u/RexXxuS)
#### Post date: [December 29, 2017, 4:36pm UTC](https://forum.empyrion-homeworld.net/t/chacrater-wiped-during-cross/9415/15 "2017-12-29T16:36:15Z")