Chatbot spamming audio and chat messages

HWS Get Support Support
1

======= NOTICE FOR HELP =======

What happened?
=> There is some ship or something spamming our chat channel from the chat bot trying to delete it, very annoying. sends a spam message every 20seconds or so

Player(s) with issue? (steam name)
=> all 30~ JVI members when trying to play on hws re

Server? (EU or NA or RE)
=> RE

When did it happen? (Use server time: type ingame cb:time)
=> today since noon~ server time.

On which Playfield?
=> all

Structure Name(s)?
=> ‘The XS’(34377)

How can we help you now?
=> stop this message spam please, i dont care how, just make it stop

2

What exactly does it say?
Can you send a screenshot?

3

20210731223453_1
20210731223453_1677×871 107 KB

4

I can’t fix it, but if you want I can delete it?
Maybe, just maybe, that’ll stop the messages.

5

20210731223137_1
20210731223137_11920×1080 237 KB

6

It’s very annoying, anything you can do to help would be welcome

7

Okay, I’ll delete it then. Hopefully that’ll stop it.

8

I destroyed it now. If it doesn’t work the admins will need to look at it tomorrow :confused:

1 Like
9

It’s hard to find a formula of ratio of support tickets by people requesting those <10 block structures to restore (many in the past) and the ratio of that spam.
In the end, just go and remove such tiny structures yourself and it should be fixed :slight_smile:

And about the ratio: so far we are happy.
Tickets of spam complains: 1
Tickets of restore my mini structure please: 0
:smiley:

1 Like
10

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