# Constant disconnects

**URL:** https://forum.empyrion-homeworld.net/t/constant-disconnects/19360
**Category:** 🆘 Get Help
**Tags:** support
**Created:** [June 29, 2019, 2:35pm UTC](https://forum.empyrion-homeworld.net/t/constant-disconnects/19360 "2019-06-29T14:35:36Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![Michael\_Carbone](https://forum.empyrion-homeworld.net/letter_avatar/michael_carbone/32/5_5575768a8748004e209b776fc1b2916d.png) [@Michael\_Carbone](https://forum.empyrion-homeworld.net/u/Michael_Carbone)
#### Post date: [June 29, 2019, 2:35pm UTC](https://forum.empyrion-homeworld.net/t/constant-disconnects/19360/1 "2019-06-29T14:35:37Z")

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======= NOTICE FOR HELP =======

**What happened:**  
=\> Constant disconnects

**Player(s) with issue:**  
=\> Carbon Mask

**Server:**  
=\>  
NA  
**Time (cb:time):**  
=\> All

**Playfield:**  
=\> Sanctuary

**Structure Name(s):**  
=\>

**Structure ID(s):**  
=\>

**How can we help you now:**  
=\> I do not have this issue on other servers with higher ping.  
Average ping on NA server 110 ms. I was not logged in when the crash happened earlier.

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<div class="post-metadata">

### Author: ![h1myname1sdav1d](https://forum.empyrion-homeworld.net/user_avatar/forum.empyrion-homeworld.net/h1myname1sdav1d/32/13388_2.png) [@h1myname1sdav1d](https://forum.empyrion-homeworld.net/u/h1myname1sdav1d)
#### Post date: [June 29, 2019, 3:16pm UTC](https://forum.empyrion-homeworld.net/t/constant-disconnects/19360/2 "2019-06-29T15:16:07Z")

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Can you be more descriptive about what is happening? Anything specific that seems to cause it? Info helps people look into things. =D

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<div class="post-metadata">

### Author: ![Michael\_Carbone](https://forum.empyrion-homeworld.net/letter_avatar/michael_carbone/32/5_5575768a8748004e209b776fc1b2916d.png) [@Michael\_Carbone](https://forum.empyrion-homeworld.net/u/Michael_Carbone)
#### Post date: [June 29, 2019, 3:29pm UTC](https://forum.empyrion-homeworld.net/t/constant-disconnects/19360/3 "2019-06-29T15:29:00Z")

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Nothing specific. Just standing for 3 seconds to several minutes. Happens often in the last week. today was bad. Lost a few resources which I have no concern for. Rebooted my network each time to no avail. At this time I am in game and seems to be stable. Although I am cautious to fly at this time.

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<div class="post-metadata">

### Author: ![system](https://forum.empyrion-homeworld.net/uploads/default/original/3X/3/f/3fdb004fa1ab4bcf7390f1e22f1a4548e6c82546.png) [@system](https://forum.empyrion-homeworld.net/u/system)
#### Post date: [June 30, 2019, 3:35pm UTC](https://forum.empyrion-homeworld.net/t/constant-disconnects/19360/4 "2019-06-30T15:35:26Z")

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<div class="post-metadata">

### Author: ![system](https://forum.empyrion-homeworld.net/uploads/default/original/3X/3/f/3fdb004fa1ab4bcf7390f1e22f1a4548e6c82546.png) [@system](https://forum.empyrion-homeworld.net/u/system)
#### Post date: [July 1, 2019, 3:36pm UTC](https://forum.empyrion-homeworld.net/t/constant-disconnects/19360/5 "2019-07-01T15:36:24Z")

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<div class="post-metadata">

### Author: ![RexXxuS](https://forum.empyrion-homeworld.net/user_avatar/forum.empyrion-homeworld.net/rexxxus/32/24823_2.png) [@RexXxuS](https://forum.empyrion-homeworld.net/u/RexXxuS)
#### Post date: [July 2, 2019, 10:57am UTC](https://forum.empyrion-homeworld.net/t/constant-disconnects/19360/6 "2019-07-02T10:57:44Z")

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The HWS NA server is running 24/7 since August 2016.  
It will be replaced in some days with a new and better machine.  
Hopefully this will help a lot.

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<div class="post-metadata">

### Author: ![system](https://forum.empyrion-homeworld.net/uploads/default/original/3X/3/f/3fdb004fa1ab4bcf7390f1e22f1a4548e6c82546.png) [@system](https://forum.empyrion-homeworld.net/u/system)
#### Post date: [July 5, 2019, 10:57am UTC](https://forum.empyrion-homeworld.net/t/constant-disconnects/19360/7 "2019-07-05T10:57:47Z")

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