======= NOTICE FOR HELP =======
=> Credits disappeared from my Elemental Bank
Player(s) with issue:
=> Some time between 19-11-21 09:02 and 19-11-22 09:02
=> ECC I guess?
How can we help you now:
Somehow, my bank balance went from about 110 million to about 93 million at sometime during the time period, but I did not withdraw any credits or purchase anything on that day (from 19-11-21 09:02 to 19-11-22 09:02). The day before (at 19-11-21 08:35) I did withdraw about 13.2 million credits to transfer to NA… but I know that I left a balance of 106.8 million, so that I could get my max interest, which I did receive. Then after that something went wrong?
If this is some error with the EB, could you please refund me my missing balance and interest? (about 17.7 mil)… OR If it turns out that I somehow did something to lose the money, could you please tell me what happened? Thanks!