CSW ATM not transfering

======= NOTICE FOR HELP =======

What happened: Both time I have done the CSW to move Credits via the ATM I have lost the credits. The total lost is about 1,890,000 credits now on two trips.
Player(s) with issue: Chaplain 515
Server: NA to EU
Time (cb:time): 20:25 server time
Playfield: CSW
Structure Name(s): ATM bank account
Structure ID(s): NA
How can we help you now: Please restore the lost credits? and/or fix the atm transfer? Thank you

Disregard, the credits from this CSW appeared… just very late.