# CSW is not working
**URL:** https://forum.empyrion-homeworld.net/t/csw-is-not-working/2264
**Category:** HWS Get Support
**Tags:** csw
**Created:** [November 23, 2016, 8:08pm UTC](https://forum.empyrion-homeworld.net/t/csw-is-not-working/2264 "2016-11-23T20:08:58Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Veber](https://forum.empyrion-homeworld.net/u/Veber)
#### Post date: [November 23, 2016, 8:08pm UTC](https://forum.empyrion-homeworld.net/t/csw-is-not-working/2264/1 "2016-11-23T20:08:59Z")
I was trying to csw from EU to NA two days ago, but the result was that the character inventory did not get transferred, but instead was kept on EU and the ship (id 8769054) was just gone.
It was rather late for me so I just went to bed after receiving a message in chat that RexXxuS is aware of the problem. I had no time to visit yesterday, but today I attempted the csw again, thinking it should have been fixed. But with same result (though the ship had nothing in it so I don’t care at all for it.
Is csw supposed to work?
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### Author:  [@RexXxuS](https://forum.empyrion-homeworld.net/u/RexXxuS)
#### Post date: [November 23, 2016, 8:33pm UTC](https://forum.empyrion-homeworld.net/t/csw-is-not-working/2264/2 "2016-11-23T20:33:16Z")
Sorry,
we change our server passwords very often so the FTP needs them updated too but we forgot it.
Fixed now.
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### Author:  [@WhizZLe](https://forum.empyrion-homeworld.net/u/WhizZLe)
#### Post date: [November 23, 2016, 10:37pm UTC](https://forum.empyrion-homeworld.net/t/csw-is-not-working/2264/3 "2016-11-23T22:37:39Z")
And i try since a week “P@ssw0rd”…
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### Author:  [@RexXxuS](https://forum.empyrion-homeworld.net/u/RexXxuS)
#### Post date: [November 24, 2016, 10:37am UTC](https://forum.empyrion-homeworld.net/t/csw-is-not-working/2264/4 "2016-11-24T10:37:46Z")
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