# CSWarp - cannot come to NA
**URL:** https://forum.empyrion-homeworld.net/t/cswarp-cannot-come-to-na/22154
**Category:** 🆘 Get Help
**Created:** [January 11, 2020, 1:27pm UTC](https://forum.empyrion-homeworld.net/t/cswarp-cannot-come-to-na/22154 "2020-01-11T13:27:42Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@yga](https://forum.empyrion-homeworld.net/u/yga)
#### Post date: [January 11, 2020, 1:27pm UTC](https://forum.empyrion-homeworld.net/t/cswarp-cannot-come-to-na/22154/1 "2020-01-11T13:27:42Z")
Had already this problem last season. After the warp to NA restarting at NA server repeatedly brings to the start window with request to choose a planet. Restart at EU shows empty alt in CSW zone.
Help!!!
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### Author:  [@Jascha](https://forum.empyrion-homeworld.net/u/Jascha)
#### Post date: [January 11, 2020, 1:36pm UTC](https://forum.empyrion-homeworld.net/t/cswarp-cannot-come-to-na/22154/2 "2020-01-11T13:36:07Z")
Hey,
first of all this is not the right forum area (I moved it now to the support area) and also not a complete support ticket.
Without a proper support ticket we can’t do much.
Second: Before you use CSW, please read the instructions and you will see that there is no problem.
> [@Cross Server Warp (CSW)](https://forum.empyrion-homeworld.net/t/cross-server-warp-csw/4398):
>
> HWS offers four main servers: HWS+ EU & HWS+ NA HWS RE EU & HWS RE NA With our Cross Server Warp (CSW) system, you can travel between the EU and NA servers - soon also between HWS+ and HWS RE. prohibited Important Limitationsred_exclamation_mark You cannot CSW between HWS+ and HWS Reforged Eden (HWS RE) servers with your own ships as well as bring any item over. At the beginning you can only CSW shipless with a white list of items you can cross over. wrench How It Works Fly to t…
You just need to choose a Playfield and wait for a few minutes after the first CSW.
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### Author:  [@yga](https://forum.empyrion-homeworld.net/u/yga)
#### Post date: [January 11, 2020, 1:53pm UTC](https://forum.empyrion-homeworld.net/t/cswarp-cannot-come-to-na/22154/3 "2020-01-11T13:53:16Z")
Thanks for the friendly answer. Selecting a playfield works. I read instructions again and after your friendly recommendation once more, even used find function, but could find conformation of you recommendation to _choose a Playfield_ and wait for a few minutes after the first CSW.
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### Author:  [@Bob](https://forum.empyrion-homeworld.net/u/Bob)
#### Post date: [January 11, 2020, 1:57pm UTC](https://forum.empyrion-homeworld.net/t/cswarp-cannot-come-to-na/22154/4 "2020-01-11T13:57:57Z")
> [@yga](#):
>
> NA server repeatedly brings to the start window with request to choose a planet.
This is normal (and scary at first.) It takes a few moments for the CSW to warp you to your ship. Your first CSW of the season will ask you to choose a starting planet. All you need to do is selected a start point and wander around for a bit. Eventually it will warp you back to your ship.
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### Author:  [@dQgnflua](https://forum.empyrion-homeworld.net/u/dQgnflua)
#### Post date: [January 11, 2020, 2:45pm UTC](https://forum.empyrion-homeworld.net/t/cswarp-cannot-come-to-na/22154/5 "2020-01-11T14:45:49Z")
Did you fill out the ESTA?
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### Author:  [@yga](https://forum.empyrion-homeworld.net/u/yga)
#### Post date: [January 11, 2020, 2:21pm UTC](https://forum.empyrion-homeworld.net/t/cswarp-cannot-come-to-na/22154/6 "2020-01-11T14:21:01Z")
@Bob Thanks a lot​😊
Verzonden vanuit [Mail](https://go.microsoft.com/fwlink/?LinkId=550986) voor Windows 10
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### Author:  [@system](https://forum.empyrion-homeworld.net/u/system)
#### Post date: [January 12, 2020, 4:41pm UTC](https://forum.empyrion-homeworld.net/t/cswarp-cannot-come-to-na/22154/7 "2020-01-12T16:41:23Z")
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### Author:  [@system](https://forum.empyrion-homeworld.net/u/system)
#### Post date: [January 15, 2020, 4:41pm UTC](https://forum.empyrion-homeworld.net/t/cswarp-cannot-come-to-na/22154/8 "2020-01-15T16:41:27Z")
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