Did not receive my daily loot

======= NOTICE FOR HELP =======

What happened: Clicked the “Connect Daily Loot” while beeing offline. Logged in a few min later and ran “cb:startjobs”. Still haven’t received the items in my inventory by now (90 min later). There was plently of free slots in my inventory during the whole time.
Player(s) with issue: [POEX]Iodun
Server: HWS EU
Time (cb:time): 16.06. 15:20 to 16:50
Playfield: Allliance Cryo
Structure Name(s): Write here
Structure ID(s): Write here
How can we help you now: Check what exactly went wrong and send me the items.

According to the game logs I logged in at 15:17:
16-13:17:45.369 15_17 -LOG- Loading playfield ‘Alliance Cryo’
16-13:17:51.344 15_17 -LOG- Playfield ‘Alliance Cryo’ with playfield seed 780020187 loaded (5974 ms)

The player activity log says:
16 15:20 Connect Received items: 1 * 2302,500 * 2299,

But the items never appeared in my inventory.

Many thanks,
Benjamin

Hey,

what do you mean?

image

image

You got them

Hi Jascha,

that is the faction supply from yesterday.
Today I used the “Connect Daily Loot” button that should have given me 1 Auto Miner Core + 500 Gold Coins and 1 Skill Point.
I received the Skill Point, but the Auto Miner Core and 500 Gold Coins never appeared in my inventory.

hm I see it.
Could it be that you did it, while you where login in?
It says you loged in ad 15:18 and an 15:20 you recieved the items. But 2 minutes might be exactly the time when you where still in the loginscreen…
Always make sure you wait until you are logged in.

I will add them now to your backpack.

Maybe thats what happend.
Is it safest to use the button only while already beeing logged in?
Thanks for your support. :slight_smile:

It should also work if you are logged out and not login in in that moment.

Okay I will keep that in mind next time.
Thanks again.

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