# Elemental bank credits missing
**URL:** https://forum.empyrion-homeworld.net/t/elemental-bank-credits-missing/38527
**Category:** 🆘 Get Help
**Created:** [April 23, 2025, 4:20am UTC](https://forum.empyrion-homeworld.net/t/elemental-bank-credits-missing/38527 "2025-04-23T04:20:14Z")
**Posts on this page:** 16
**Page:** 1
### Author:  [@nemesis\_Major](https://forum.empyrion-homeworld.net/u/nemesis_Major)
#### Post date: [April 23, 2025, 4:20am UTC](https://forum.empyrion-homeworld.net/t/elemental-bank-credits-missing/38527/1 "2025-04-23T04:20:14Z")
======= NOTICE FOR HELP =======
**What happened?**
=\> Hit the EB Credits Warp thinking it would send to my character
**Player(s) with issue? _(steam name)_**
=\> -[HC]-Nemesis (–Nemesis in game)
**Server? _(+ EU or + NA or RE EU or RE NA)_**
=\> RE NA
\*\*When did it happen? _(Use server time: type ingame cb:time)_\*\*not sure exactly but today Current time: 6:19
=\>
**On which Playfield?**
=\> Roggery
**[Structure Name(s)](https://empyrion-homeworld.net/hws-connect.html#page-structures)?**
=\>
**Structure ID(s) _(Open ingame console and type di)_?**
=\>
\*\*How can we help you now?\*\*Where did they go?
=\>
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### Author:  [@RexXxuS](https://forum.empyrion-homeworld.net/u/RexXxuS)
#### Post date: [April 23, 2025, 6:19am UTC](https://forum.empyrion-homeworld.net/t/elemental-bank-credits-missing/38527/2 "2025-04-23T06:19:08Z")
Welcome to HWS,
It is saying where it went right there.
It warps your credits to the other server. Something you typed by yourself and not by accident or missing.
So how can we help you now?
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### Author:  [@nemesis\_Major](https://forum.empyrion-homeworld.net/u/nemesis_Major)
#### Post date: [April 23, 2025, 6:54am UTC](https://forum.empyrion-homeworld.net/t/elemental-bank-credits-missing/38527/3 "2025-04-23T06:54:51Z")
I am playing on re though
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### Author:  [@nemesis\_Major](https://forum.empyrion-homeworld.net/u/nemesis_Major)
#### Post date: [April 23, 2025, 6:59am UTC](https://forum.empyrion-homeworld.net/t/elemental-bank-credits-missing/38527/4 "2025-04-23T06:59:44Z")
Do I need to start an RE EU character to transfer it back to NA?
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### Author:  [@Dr.Dark](https://forum.empyrion-homeworld.net/u/Dr.Dark)
#### Post date: [April 23, 2025, 7:02am UTC](https://forum.empyrion-homeworld.net/t/elemental-bank-credits-missing/38527/5 "2025-04-23T07:02:21Z")
“RE” should be read as “Reforged” “EU”. “RN” would be “Reforged” “NA”. It can be a bit confusing.
But your credits were sent to RE EU, so yep, you have to go to EU and send it back.
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### Author:  [@nemesis\_Major](https://forum.empyrion-homeworld.net/u/nemesis_Major)
#### Post date: [April 23, 2025, 7:18am UTC](https://forum.empyrion-homeworld.net/t/elemental-bank-credits-missing/38527/6 "2025-04-23T07:18:45Z")
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### Author:  [@nemesis\_Major](https://forum.empyrion-homeworld.net/u/nemesis_Major)
#### Post date: [April 23, 2025, 7:23am UTC](https://forum.empyrion-homeworld.net/t/elemental-bank-credits-missing/38527/7 "2025-04-23T07:23:25Z")
not showing there
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### Author:  [@Bob](https://forum.empyrion-homeworld.net/u/Bob)
#### Post date: [April 23, 2025, 8:29am UTC](https://forum.empyrion-homeworld.net/t/elemental-bank-credits-missing/38527/8 "2025-04-23T08:29:28Z")
If you’re just trying to send credits to your character in game, don’t use the warp feature. that transfers credits between servers, not from the website to game.
click the PDA button and then enter an amount to send credits to yourself. or use the command eb:payout:NUMBERS
> [@Elemental Bank (EB) / Market Zone](https://forum.empyrion-homeworld.net/t/elemental-bank-eb-market-zone/4395):
>
> Overview HWS features a powerful and active player-driven economy, enhanced by the Elemental Bank (EB)—a system that allows you to securely store your credits across seasons, independent of the game. Why Credits Matter Credits can be used to unlock or upgrade a variety of valuable HWS features: Orbital Cargo Drone (OCD) HWS DNA from EGS NoGuilty status EGS Recycle Levels Orbital Autominer Upgrades HWS Garage Ships … and more The main EB branch is found in Elemental Capital City (ECC), but ad…
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### Author:  [@Dr.Dark](https://forum.empyrion-homeworld.net/u/Dr.Dark)
#### Post date: [April 23, 2025, 10:32am UTC](https://forum.empyrion-homeworld.net/t/elemental-bank-credits-missing/38527/9 "2025-04-23T10:32:42Z")
Then @RexXxuS has to check.
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### Author:  [@nemesis\_Major](https://forum.empyrion-homeworld.net/u/nemesis_Major)
#### Post date: [April 24, 2025, 3:38am UTC](https://forum.empyrion-homeworld.net/t/elemental-bank-credits-missing/38527/10 "2025-04-24T03:38:17Z")
I figured. RE with two meanings is unfortunate
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### Author:  [@system](https://forum.empyrion-homeworld.net/u/system)
#### Post date: [April 25, 2025, 3:39am UTC](https://forum.empyrion-homeworld.net/t/elemental-bank-credits-missing/38527/11 "2025-04-25T03:39:28Z")
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### Author:  [@system](https://forum.empyrion-homeworld.net/u/system)
#### Post date: [April 26, 2025, 3:40am UTC](https://forum.empyrion-homeworld.net/t/elemental-bank-credits-missing/38527/12 "2025-04-26T03:40:32Z")
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### Author:  [@Dr.Dark](https://forum.empyrion-homeworld.net/u/Dr.Dark)
#### Post date: [April 26, 2025, 6:03am UTC](https://forum.empyrion-homeworld.net/t/elemental-bank-credits-missing/38527/13 "2025-04-26T06:03:58Z")
@RexXxuS
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### Author:  [@Bob](https://forum.empyrion-homeworld.net/u/Bob)
#### Post date: [April 26, 2025, 7:48am UTC](https://forum.empyrion-homeworld.net/t/elemental-bank-credits-missing/38527/14 "2025-04-26T07:48:27Z")
I could have sworn credit warping feature doesn’t work (or gives a middle finger) when trying to warp credits when you have not been active on the other side. but then again…
I think if you just simply log into the other side and walk around for a bit, you should be able to transfer them back without admin assistance.
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### Author:  [@RexXxuS](https://forum.empyrion-homeworld.net/u/RexXxuS)
#### Post date: [April 26, 2025, 10:11am UTC](https://forum.empyrion-homeworld.net/t/elemental-bank-credits-missing/38527/15 "2025-04-26T10:11:17Z")
Well, who knows for now and lessons learned.
I refunded the missing credits for now.
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### Author:  [@system](https://forum.empyrion-homeworld.net/u/system)
#### Post date: [April 27, 2025, 10:11am UTC](https://forum.empyrion-homeworld.net/t/elemental-bank-credits-missing/38527/16 "2025-04-27T10:11:26Z")
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