# EU OCD ISSUE
**URL:** https://forum.empyrion-homeworld.net/t/eu-ocd-issue/28821
**Category:** š Get Help
**Tags:** support
**Created:** [April 28, 2021, 3:46pm UTC](https://forum.empyrion-homeworld.net/t/eu-ocd-issue/28821 "2021-04-28T15:46:20Z")
**Posts on this page:** 14
**Page:** 1
### Author:  [@Relayer](https://forum.empyrion-homeworld.net/u/Relayer)
#### Post date: [April 28, 2021, 3:46pm UTC](https://forum.empyrion-homeworld.net/t/eu-ocd-issue/28821/1 "2021-04-28T15:46:21Z")
======= NOTICE FOR HELP =======
**What happened?**
=\> Last week I got my supplies on EU, this week I went back to transfer some items, but the supplies from last week still populate my backpack, and I am unable to move, delete, reset to clear space. Also, there are four empty slots, but when I try to trasnfer, say, ore, it only allows stacks of 8,000.
**Player(s) with issue? _(steam name)_**
=\> Relayer
**Server? _(EU or NA or RE)_**
=\> EU
**When did it happen? _(Use server time: type ingame cb:time)_**
=\> Ongoing
**On which Playfield?**
=\> EU-all
**[Structure Name(s)](https://empyrion-homeworld.net/hws-connect.html#page-structures)?**
=\> n/a
**Structure ID(s) _(Open ingame console and type di)_?**
=\> n/a
**How can we help you now?**
=\> Iād like the ghost items removed so I can do my transfers.
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### Author:  [@Bob](https://forum.empyrion-homeworld.net/u/Bob)
#### Post date: [April 28, 2021, 3:59pm UTC](https://forum.empyrion-homeworld.net/t/eu-ocd-issue/28821/2 "2021-04-28T15:59:43Z")
have u been to both NA & EU in the last 7days? the website shows oddities after being inactive for 7days. try a CSW and refresh the page to ensure the site has seen u have returned to both servers.
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### Author:  [@Relayer](https://forum.empyrion-homeworld.net/u/Relayer)
#### Post date: [April 28, 2021, 4:10pm UTC](https://forum.empyrion-homeworld.net/t/eu-ocd-issue/28821/3 "2021-04-28T16:10:08Z")
Iām on EU now, just came from NA, relogged several times. Looks stuck but good. I can try going back to NA and returning to EU I suppose.
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### Author:  [@Bob](https://forum.empyrion-homeworld.net/u/Bob)
#### Post date: [April 28, 2021, 4:16pm UTC](https://forum.empyrion-homeworld.net/t/eu-ocd-issue/28821/4 "2021-04-28T16:16:27Z")
try the cb:startjobs command before u CSW back. then refresh the page after a few min.
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### Author:  [@Relayer](https://forum.empyrion-homeworld.net/u/Relayer)
#### Post date: [April 28, 2021, 4:32pm UTC](https://forum.empyrion-homeworld.net/t/eu-ocd-issue/28821/5 "2021-04-28T16:32:59Z")
Very strange. CB:Startjobs didnāt work, so I CSWād back to NA and the backpack items followed me there. I hit reset and it cleared them. Went back to EU, and the backpack area was black, then after a bit it re-appeared with the items still there. Still unable to remove them.
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### Author:  [@Bob](https://forum.empyrion-homeworld.net/u/Bob)
#### Post date: [April 28, 2021, 5:19pm UTC](https://forum.empyrion-homeworld.net/t/eu-ocd-issue/28821/6 "2021-04-28T17:19:05Z")
yes very strange indeed. i have noticed caching issues in the past that were eventually resolved on their own. u can try using a different browser to ensure is is grabbing current information instead of using cached browser data. sometimes there can be longer than normal delays in the website updating information.
suggestion:
u stated ur back in NA, stay there and verify the inventory is updating properly (change inventory and refresh the OCD page) then CSW to EU. warp out of CSW sector and hang out running a few connect commands. then check the site after about 5min. all should be back to abnormalā¦āshouldā š
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### Author:  [@Relayer](https://forum.empyrion-homeworld.net/u/Relayer)
#### Post date: [April 28, 2021, 8:59pm UTC](https://forum.empyrion-homeworld.net/t/eu-ocd-issue/28821/7 "2021-04-28T20:59:10Z")
Tried, failed. Stayed on for about 15 minutes, cd:startjobs, tried different browsers. I can get and send using OCD, but that right side backpack appears frozen, 4 empty slots only hold 8,000 of anything. I also notice while I can vote, when I select daily loot on EU it says āOfflineā.
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### Author:  [@Relayer](https://forum.empyrion-homeworld.net/u/Relayer)
#### Post date: [April 29, 2021, 1:08am UTC](https://forum.empyrion-homeworld.net/t/eu-ocd-issue/28821/8 "2021-04-29T01:08:33Z")
Tried everything again, dumped cache, changed VPN server, turned VPN off, Daily Loot still says āOfflineā and now the backpack is blank and stays blank.
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### Author:  [@Jascha](https://forum.empyrion-homeworld.net/u/Jascha)
#### Post date: [April 29, 2021, 12:53pm UTC](https://forum.empyrion-homeworld.net/t/eu-ocd-issue/28821/9 "2021-04-29T12:53:07Z")
So the issue is just on HWS Connect? @RexXxuS
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### Author:  [@Relayer](https://forum.empyrion-homeworld.net/u/Relayer)
#### Post date: [April 29, 2021, 2:32pm UTC](https://forum.empyrion-homeworld.net/t/eu-ocd-issue/28821/10 "2021-04-29T14:32:07Z")
Yes, whether in-game or external browser, just Connect. Just woke up and havenāt tried it todayā¦
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### Author:  [@Relayer](https://forum.empyrion-homeworld.net/u/Relayer)
#### Post date: [April 29, 2021, 3:08pm UTC](https://forum.empyrion-homeworld.net/t/eu-ocd-issue/28821/11 "2021-04-29T15:08:37Z")
No luck. In fact it got worse. Tried with a different computer altogther, a Mac in fact. Same issue. And now things like Marketplace and OAM will not populate.
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### Author:  [@Relayer](https://forum.empyrion-homeworld.net/u/Relayer)
#### Post date: [April 29, 2021, 5:43pm UTC](https://forum.empyrion-homeworld.net/t/eu-ocd-issue/28821/12 "2021-04-29T17:43:26Z")
UPDATE: Just logged on, working fine now. So whatever was done (or not done?) seems to have worked. Thanks. š
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### Author:  [@Bob](https://forum.empyrion-homeworld.net/u/Bob)
#### Post date: [April 29, 2021, 5:45pm UTC](https://forum.empyrion-homeworld.net/t/eu-ocd-issue/28821/13 "2021-04-29T17:45:17Z")
> [@HWS Connect not working ()](https://forum.empyrion-homeworld.net/t/hws-connect-not-working/28827/3):
>
> nah, something is going wrongā¦ Iām still investigating frowning But good itās working for you, for now.
looks like itās being looked into. just be careful with actions that could be expensive for now š
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### Author:  [@system](https://forum.empyrion-homeworld.net/u/system)
#### Post date: [May 2, 2021, 5:45pm UTC](https://forum.empyrion-homeworld.net/t/eu-ocd-issue/28821/14 "2021-05-02T17:45:59Z")
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