Garage ship broken due to glitching inside a poi

======= NOTICE FOR HELP =======

What happened?
=> I was attacking a space poi in the binomy sector there was some lag and my ship glitched into one of the lgc satellites and i was unable to move after losing my shields and a good bit of the front of my ship was destroyed including 10 of the CV lasers i was able to get free to retreat i am unable to repair my ship since i cant replace the lasers and its saying that it cant find a template for the ship although im certain i saved one

Player(s) with issue? (steam name)
=> ZeusStrikes

Server? (EU or NA)
=> NA

When did it happen? (Use server time: type ingame cb:time)
=> 1130pm CST

On which Playfield?
=> Binomi sector

Structure Name(s)?
=> Red Glass | 18m

Structure ID(s) (Open ingame console and type di)?
=> 482289

How can we help you now?
=> if possible replace the lasers on front im even willing to pay with some of my credits if needed i just dont want to be forced to buy a new ship if possible thank you for your time in this matter


sorry for the late reply. @RexXxuS has to decide that when he is back.
Usually there is no refund or repair, even if its a game bug.

Hello @ZeusStrikes
I’m back but sorry, we can’t replace such modified HWS Garage ship components. No warranty system in place yet.

ahh ok i understand thanks for letting me know i have already bought another miner haha just love it to much too not have one thanks for your time

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