Help Me please!

HWS Get Support šŸ†˜ Get Help
1

======= NOTICE FOR HELP =======

What happened?
=>
The vessel disappeared.
Player(s) with issue? (steam name)
=>
Fantorial
Server? (+ EU or + NA or RE EU or RE NA)
=>
NA
When did it happen? (Use server time: type ingame cb:time)
=>
19:30Ā±
On which Playfield?
=>
Beelussa Gamma
Structure Name(s)?
=>
Germes
Structure ID(s) (Open ingame console and type di)?
=>
18878654
How can we help you now?
=>
Why did it disappear near the sun, and can it be returned to me?

2

Hey, @Fantorial.

Did you try using cb:restore:18878654? :slight_smile:

3

I left the large ship behind because it ran out of fuel and flew off in another one to gather more.

4

Iā€™m trying it now.

5

The command reports that the structure hasnā€™t been deleted. But I canā€™t figure it outā€¦ I just canā€™t seem to locate it.

6

Perfect, thanks for trying.

And just to be sure, did you check this location?
image

7

Is there a command to recover in the capsule on my ship? Because it doesnā€™t appear in the list as a ā€œhomeā€ location.

8

Only if you have already used cb:sethome:ID, in which case you could afterward use cb:gohome after dying. But if you didnā€™t do it while near your structure, youā€™ll have to do it next time you actually reach the structure.

9

Is the vessel not on the HWS Š”onnect list? Is that important?

10

It should be, but it doesnā€™t matter much if you canā€™t find it. Note that the name of the structure ID you gave is Š“ŠµŃ€Š¼ŠµŃ and not:

Maybe itā€™s just because it was translated when you made your ticket.

11

Thanks. I found it. Another player helped me find it. :slight_smile: Thank you very much!

12

Perfect, no problem ^^