I can't jump to my sector

HWS Get Support Support
1

======= NOTICE FOR HELP =======

What happened?
=> I can’t jump to my sector. I have been having errors in the game for several days, I have already reported it. Now to top it off I tried to jump to my base and nothing. Players from my faction tried and couldn’t either. I commit suicide several times to get back to the base and it stays loading.

Player(s) with issue? (steam name)
=> Raynolds

Server? (+ EU or + NA or RE EU or RE NA)
=> RE NA

When did it happen? (Use server time: type ingame cb:time)
=>

On which Playfield?
=> EAZE 27323 VI Al-A-wulia -7547/2041/7958

Structure Name(s)?
=> SYN StarBase

Structure ID(s) (Open ingame console and type di)?
=> 9654123

How can we help you now?
=>

2

Good Morning.
This only happens when a playfield crashes.
Only a server restart can potentially fix this.

use cb:nextrestart to find out when the next one is.
Thanks

3

If it didn’t work, let me know

4

Yes, I could.
Excuse me, maybe I can’t explain myself, I used google translate. It all started when I jumped to a system, when I jumped I got the sign “lost Connection your playfield”. From that moment, when I was thrown on a planet, I couldn’t find my ships and I couldn’t return to the base, not even committing suicide. If you could recover CV Nexus Destroyer and SV Ghost, I would appreciate it. In the end it is the same error that apparently was bigger than I thought.

5

Please concentrate at one ticket!
I wait here: