I have not been able to claim my reward when voting these past 2 days

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1

======= NOTICE FOR HELP =======

What happened: no rewards when voting. does not allow me to claim it.
Player(s) with issue: ObliviosMind
Server: Write here
Time (cb:time): Write here
Playfield: NA
Structure Name(s): Write here
Structure ID(s): Write here
How can we help you now: rewards please

2

Hey,

you have to refresh your page or click on the message mentioned above to get the claim button!
Just read the text above the vote button.

3

I know how to claim it. I’ve been claiming every day for 2 seasons now. The claim button is not there. It’s just says you have claimed already and come back in so many hours.

4

I have the same problem, weeks ago started on NA, now too on Eu.
The counter doesnt works well since the last updated of that tool, and when i can vote, then it says that

And the counter is completed the next day, then, another day to wait to vote, so only 1 claim per 2 days of vote in the best case

5

I too have been having this problem recently. it eventually pops up but after 12 hours from when I voted.

6

Yup that’s exactly whats happening to me. its now the 3rd day in a row I’ve gone without a reward.

7

I’ve gone back a few hours later and still just tells me to come back. this sucks, I should be collecting over 100k a day and missed rep points.

8

@RexXxuS will take a look at it today or tomorrow.
Sorry. I’m not sure what is up either.

In any way: If you could make a video next time you vote, maybe it helps rex to see faster what the problem is.

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10

I gave you the 3 missing vote rewards, as well as one for today.
I close this ticket since Rex will check the issue tomorrow.
If you have another problem tomorrow, let us know in a new ticket. Thanks

1 Like