# I lost my base
**URL:** https://forum.empyrion-homeworld.net/t/i-lost-my-base/21342
**Category:** 🆘 Get Help
**Tags:** support
**Created:** [October 26, 2019, 11:15pm UTC](https://forum.empyrion-homeworld.net/t/i-lost-my-base/21342 "2019-10-26T23:15:32Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@Mike](https://forum.empyrion-homeworld.net/u/Mike)
#### Post date: [October 26, 2019, 11:15pm UTC](https://forum.empyrion-homeworld.net/t/i-lost-my-base/21342/1 "2019-10-26T23:15:32Z")
======= NOTICE FOR HELP =======
**What happened:**
=\> I lost my base
**Player(s) with issue:**
=\> MIKE
**Server:**
=\> HWS EU
**Time (cb:time):**
=\>
**Playfield:**
=\> JVI HQ
**Structure Name(s):**
=\> Cartman’s Space!
**Structure ID(s):**
=\> 5400399
**How can we help you now:**
=\> can you help me to have it back please
---
### Author:  [@dQgnflua](https://forum.empyrion-homeworld.net/u/dQgnflua)
#### Post date: [October 26, 2019, 11:16pm UTC](https://forum.empyrion-homeworld.net/t/i-lost-my-base/21342/2 "2019-10-26T23:16:37Z")
have you been gone for some time?
At structure commander, you will find a Show deleted button in hws
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### Author:  [@Mike](https://forum.empyrion-homeworld.net/u/Mike)
#### Post date: [October 26, 2019, 11:40pm UTC](https://forum.empyrion-homeworld.net/t/i-lost-my-base/21342/3 "2019-10-26T23:40:21Z")
Yes…i been gone for 20 days…but i tought that whatever is in owre space…will ba safe
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### Author:  [@dQgnflua](https://forum.empyrion-homeworld.net/u/dQgnflua)
#### Post date: [October 27, 2019, 12:24am UTC](https://forum.empyrion-homeworld.net/t/i-lost-my-base/21342/4 "2019-10-27T00:24:28Z")
Hmm… not sure how that works.
But then we know why, only need the big guys to fix it 👍
Will be tomorrow
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### Author:  [@TwitchyJ](https://forum.empyrion-homeworld.net/u/TwitchyJ)
#### Post date: [October 27, 2019, 4:42am UTC](https://forum.empyrion-homeworld.net/t/i-lost-my-base/21342/5 "2019-10-27T04:42:03Z")
Sadly, if it has been 20 days it probably can no longer be restored.
Structures are deleted after 15 days of inactivity. The backups to restore them are only kept for 3 days after that. So after 18+ days it usually can no longer be restored.
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### Author:  [@RexXxuS](https://forum.empyrion-homeworld.net/u/RexXxuS)
#### Post date: [October 27, 2019, 5:40am UTC](https://forum.empyrion-homeworld.net/t/i-lost-my-base/21342/6 "2019-10-27T05:40:20Z")
You lost 4 structures and made 4 tickets @Mike
You can also use the “comma” , button to mention multiple structures in that line here.
> [@Mike](#):
>
> **Structure ID(s):**
> =\> 5400399
The first structure was restored for free but since so many are gone we have to apply our limit rule.
I restored your Carman Space for the common fee.
Have fun
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### Author:  [@system](https://forum.empyrion-homeworld.net/u/system)
#### Post date: [October 30, 2019, 5:40am UTC](https://forum.empyrion-homeworld.net/t/i-lost-my-base/21342/7 "2019-10-30T05:40:22Z")
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