I need help Fabric, RP, TAX

======= NOTICE FOR HELP =======

What happened:
=> Does not enter or add a drawing to the factory.
RP has disappeared.
19-10-12 21:34 Event Restore
Restored Reputation from 1321 back to 1326
On the 13th and 14th I did not play
19-10-15 21:00 Event Restore
Restored Reputation from 230 back to 231
I pay Tax on the 4rd day, but my ships are not in the Tax zone.
I noticed that when I’m in the game, the correct location of my ships is displayed, but when I go out their location changes to ECC
I flew to those coordinates to these ships.
Threw out several times while synchronized.I had to restart several times, then the same problems were in different locations. But I survived this torment and everything became normal
I would like to return the money please
19-10-15 09:10 Tax
paid 127.381 credits tax for Shilka (7250868)
19-10-15 09:10 Tax
paid 7.534 credits tax for S Miner (6039576)
19-10-14 09:10 Tax
paid 137.675 credits tax for Shilka (7250868)
19-10-14 09:10 Tax
paid 8.143 credits tax for S Miner (6039576)
19-10-13 09:10 Tax
paid 190.154 credits tax for Shilka (7250868)
19-10-13 09:10 Tax
paid 10.802 credits tax for S Miner (6039576)
19-10-12 09:10 Tax
paid 15.208 credits tax for Shilka (7250868)
19-10-12 09:10 Tax
paid 505 credits tax for S Miner (6039576)
4rd day

Player(s) with issue:
=> Santifik

Server:
=> EU

Time (cb:time):
=>

Playfield:
=>

Structure Name(s):
=>

Structure ID(s):
=>

How can we help you now:
=>

Hey,

sorry but you waited to long with this. The last tax is 4 days ago.
I have no more logs to check it.
I returned 2/3 of them, but please if you notice something like this come earlier. I don’t see any problem with the system right now.

Just make sure you stay in another Playfield for longer then 2 minutes after you warp out of ECC and also don’t stay in ECC during tax time.

Thanks for tax.
I also solved the problem with the factory, on Steam I did a check.
But with RP I didn’t understand where I disappeared, during this period I did cb:reset to NA and in Steam changed my nickname from Santifik87 to Santifik.

Hey,

what is with your RP? I did not really get it

RP has disappeared.
19-10-12 21:34 Event Restore
Restored Reputation from 1321 back to 1326
On the 13th and 14th I did not play
19-10-15 21:00 Event Restore
Restored Reputation from 230 back to 231

That is not disappeared, but it was restored.

These are the logs that I just had on 19-10-12 21:34 1326, then I did not play on the 13th and 14th, RP disappeared, 19-10-15 21:00 I noticed that it became 231
1095 RP disappeared

Please tell me the missing RP will be returned to me?

I don’t know why you should you miss RP. Sorry.
You have to be more clear.

@Jascha

Too long ago. Nothing to check anymore.
Maybe you bought a ship or something that costs RP.

No, I didn’t spend rp anywhere, I didn’t play for two days, when I entered the game rp was already gone

That day, as I wrote to you, there were dashboard entries, now I don’t have entries either, if I knew this issue would take so long to take, I took screenshots

Please tell me the missing RP will be returned to me?

Hey,

as I said. It is an was (more then 4 days after it happend) too long ago when you noticed.
RP does not go missing like that, so there must be a reason. Sorry.

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