# I need help please - Can't log in, stuck on Eden planet - CV may be at risk?
**URL:** https://forum.empyrion-homeworld.net/t/i-need-help-please-cant-log-in-stuck-on-eden-planet-cv-may-be-at-risk/20836
**Category:** š Get Help
**Tags:** support
**Created:** [September 26, 2019, 5:41am UTC](https://forum.empyrion-homeworld.net/t/i-need-help-please-cant-log-in-stuck-on-eden-planet-cv-may-be-at-risk/20836 "2019-09-26T05:41:51Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@JudgeX](https://forum.empyrion-homeworld.net/u/JudgeX)
#### Post date: [September 26, 2019, 5:41am UTC](https://forum.empyrion-homeworld.net/t/i-need-help-please-cant-log-in-stuck-on-eden-planet-cv-may-be-at-risk/20836/1 "2019-09-26T05:41:51Z")
======= NOTICE FOR HELP =======
**What happened:**
=\> I was trying to land my CV on Eden to log out for the night, when I could no longer access my control panel when I needed to refuel. Could not dismount seat, couldnāt really do anything except for access the menu - I tried to relog, but it just goes through loading planets, loading structures, and then sits on the splash screen with no text but āAlpha 10.5.0 2654ā at the top left after the loading text disappears.
Crewmate tried to rescue my ship, but, when he was on the planet, he had the same issue of not being able to access his control panel, until he flew back to orbit - since I logged out and couldnāt get back in, I could not follow suit. The issue might be planetwide for Eden, but does not extend to orbit.
**Player(s) with issue:**
=\> JudgeX, 123
**Server:**
=\> NA
**Time (cb:time):**
=\> 1:20 PM EST or so
**Playfield:**
=\> Eden
**Structure Name(s):**
=\> Defiler Alpha
**Structure ID(s):**
=\> 2553314
**How can we help you now:**
=\> If thereās some way I could log back in tonight that would probably be enough unless my ship somehow got destroyed, Iām sure itās out of fuel by now and was in midair, so, I donāt know what that means for it. It has pretty much everything I own in it, sadly so Iām worried.
Sorry if this is not a great support ticket, but i was directed to create it by Wiseman in the discord.
Thank you.
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### Author:  [@Jascha](https://forum.empyrion-homeworld.net/u/Jascha)
#### Post date: [September 26, 2019, 9:57am UTC](https://forum.empyrion-homeworld.net/t/i-need-help-please-cant-log-in-stuck-on-eden-planet-cv-may-be-at-risk/20836/2 "2019-09-26T09:57:19Z")
Hey,
your ship is āsafeā butā¦
Do you know what base (the red on the picture) is merged into your ship ? ā¹
I guess it is not supposed to be part of your ship.
I will restore your ship, but please, if you know which base that was, let me know, so I can also check the base.
---
### Author:  [@JudgeX](https://forum.empyrion-homeworld.net/u/JudgeX)
#### Post date: [September 26, 2019, 5:51pm UTC](https://forum.empyrion-homeworld.net/t/i-need-help-please-cant-log-in-stuck-on-eden-planet-cv-may-be-at-risk/20836/3 "2019-09-26T17:51:43Z")
Iām sorry, I donāt know. The last time I was in-game my ship was floating without the ability to be controlled over an abandoned bunker POI, and it was moving horizontally a little. After Iād tried everything and logged out and logged back in, I couldnāt get into the game anymore so I assume it randomly drifted and crashed into someoneās base or a POI or whatever that is.
Iām sorry for the inconvenience and I wish I knew more. I really hope I havenāt accidentally harmed someoneās base.
---
### Author:  [@JudgeX](https://forum.empyrion-homeworld.net/u/JudgeX)
#### Post date: [September 26, 2019, 6:00pm UTC](https://forum.empyrion-homeworld.net/t/i-need-help-please-cant-log-in-stuck-on-eden-planet-cv-may-be-at-risk/20836/4 "2019-09-26T18:00:33Z")
Okay I just logged in and boarded my ship, thank you for your help on the issue so far, but, in my hangar there was a ship called something like āApache Mk IIā - an SV, which also had some loot and ammo and such into it (it was what I fight with).
Was it anywhere to be found? I donāt have its ship ID (sorry!) and it doesnāt seem to show up in the list of SVs anymore. Can anything be done about that?
Thank you.
---
### Author:  [@Jascha](https://forum.empyrion-homeworld.net/u/Jascha)
#### Post date: [September 26, 2019, 7:59pm UTC](https://forum.empyrion-homeworld.net/t/i-need-help-please-cant-log-in-stuck-on-eden-planet-cv-may-be-at-risk/20836/5 "2019-09-26T19:59:33Z")
Hey, all good, no problem. Just thought it might have been your base or so.
I restored your SV. Sorry did not look in the ship before. Its where your ship was on Eden.
---
### Author:  [@JudgeX](https://forum.empyrion-homeworld.net/u/JudgeX)
#### Post date: [September 26, 2019, 8:37pm UTC](https://forum.empyrion-homeworld.net/t/i-need-help-please-cant-log-in-stuck-on-eden-planet-cv-may-be-at-risk/20836/6 "2019-09-26T20:37:10Z")
Thank you! Everythingās there!
---
### Author:  [@system](https://forum.empyrion-homeworld.net/u/system)
#### Post date: [September 29, 2019, 8:37pm UTC](https://forum.empyrion-homeworld.net/t/i-need-help-please-cant-log-in-stuck-on-eden-planet-cv-may-be-at-risk/20836/7 "2019-09-29T20:37:11Z")
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