I need help please credits gone

======= NOTICE FOR HELP =======

What happened:
=> checked my bank on hws connect and im somewhere in the region of missing 15-20million credits

Player(s) with issue:
=> zabitsu

Server:
=> eu

Time (cb:time):
=> 13:39

Playfield:
=>

Structure Name(s):
=> all

Structure ID(s):
=> na

How can we help you now:
=> give me back credits.

Why are you missing 15mil. Please give more details.

i dont know why im missing the credits last night i had at least 30million credits in my account. Now i have 15 million. what details can i give? im more than happy to provide any info.

Did you happen to log out in ECC System. Either planet or space? Or in crosswarp space?

Actually not logout there. Just leave ANY ships at all there.

no i did not i logged out on federation hq.
here is my activity log for the last 2 days to show it wasnt tax or me withdrawing it. im EB rank 4 so max interest is 1million.

10 12:16 Visited_Bank
10 11:30 Container_RP Got 8 RP for having 8 container 542
10 11:25 Container_RP Got 3 RP for having 3 container 542
10 11:23 Container_RP Got 4 RP for having 4 container 542
10 11:15 Container_RP Got 1 RP for having 1 container 542
10 11:13 DailyLoot via HWS Connect
10 11:06 DailyVote Vote Counter: 10, Credits: 70000, Reputation: 10
10 09:02 Interest Got 1,000,000 credits
10 08:50 Faction_Bonus Received 3 RP for warping,Received 10 RP for 77 autominer cores,Received 1 RP for no PVP structures,Received 2 RP for visiting Elemental Capital City,Did not sell anything to non-Federation player over HWS Marketplace. No RP received
9 21:34 Container_RP Got 4 RP for having 4 container 542
9 21:26 PayIn paid -4471293 credits into bank (4471293).
9 17:18 Support Package: UpgradeKeepCredits
9 16:54 Visited_Bank
9 16:39 LooseRpAtDeath lost 1 RP for dying
9 16:27 Container_RP Got 4 RP for having 4 container 542
9 16:26 Container_RP Got 3 RP for having 3 container 542
9 11:26 Container_RP Got 1 RP for having 1 container 542
9 11:25 DailyLoot via HWS Connect
9 11:24 DailyVote Vote Counter: 9, Credits: 63000, Reputation: 9
9 09:02 Interest Got 1,000,000 credits
9 08:50 Faction_Bonus Received 3 RP for warping,Received 10 RP for 77 autominer cores,Received 1 RP for no PVP structures,Received 2 RP for visiting Elemental Capital City,Did not sell anything to non-Federation player over HWS Marketplace. No RP received

Can you find anything about Taxes?

all my ships are parked right next to me as well.

Try looking on this page. Does it look exactly like mine?

yes

Did you maybe payout your credits? Try checking Elemental Bank, if you’re money is in there. Otherwise i can’t help. I’m clueless.

Hey,

the reason is this:

image

You stopped some Items for sell and had to pay tax for it :expressionless:
I don’t think that was intended or?

so its my credits from elemental bank that are missing. sorry if i didnt make that clear.

so i messed up when i entered the amount and stopped it. my bad then thats ok if its my fault

Don’t worry. I’ll pay you back in a minute.

dont worry about it, my fault then. ill earn it back

Its ok. ITs a mistake.
But about changing the price. You can also use the “TI:Edit” function to edit the price.
I see you changed a few items the last day.
And make sure to do that only in a trading zone.
The message before should tell you the costs in bold red.

OK. Set you back to 31 million.

You can change the price of posted items without being taxed for them. If you put in the wrong price, definitely don’t just take it back off to change it

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