# I need help please CSW 1

**URL:** https://forum.empyrion-homeworld.net/t/i-need-help-please-csw-1/27172
**Category:** 🆘 Get Help
**Tags:** support
**Created:** [December 1, 2020, 4:52pm UTC](https://forum.empyrion-homeworld.net/t/i-need-help-please-csw-1/27172 "2020-12-01T16:52:05Z")
**Posts on this page:** 1
**Showing post:** 3

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### Author: ![Jascha](https://forum.empyrion-homeworld.net/user_avatar/forum.empyrion-homeworld.net/jascha/32/20133_2.png) [@Jascha](https://forum.empyrion-homeworld.net/u/Jascha)
#### Post date: [December 1, 2020, 7:55pm UTC](https://forum.empyrion-homeworld.net/t/i-need-help-please-csw-1/27172/3 "2020-12-01T19:55:58Z")

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Hey,

sorry for the trouble. We had some game corruptions. Should be fixed now. We had to reset back to 17:00 restart and repeated lost CSWs on EU.

> [@HWS X-mas Event 2020 | Current HWS 14 release info](https://forum.empyrion-homeworld.net/t/hws-x-mas-event-2020-current-hws-14-release-info/27181/4):
>
> Alright guys. We found the issue and fixed the issue. Unfortunately at 5pm a database corruption happened in combination with asynchronous backup / database lock. There was no other chance than to roll back to our 5pm backup. So in worst case 3 hours reverted. Sorry for the inconveniences!

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