I need help please (CV despawned/ deleted)

[Murki]

======= NOTICE FOR HELP =======

What happened?
=> CV despawned after crash. Everything lost (EU)

Player(s) with issue? (steam name)
=> My CV I have been working on for the last few days with all of my resources I have gathered has despawned. After entering the pilot seat and trying to move the CV, my game crashed. When logging back on, the CV was completely gone from the world. Could someone please see if they can recover the ship and all its content. It is the combined effort of around 5 people and ALOT of hour I have put into it building and gathering. Thank you

Server? (EU or NA)
=> EU

When did it happen? (Use server time: type ingame cb:time)
=> ~13:40 on 02.07.2020

On which Playfield?
=> Pirate tutorial planet. ~ -6474, 60, -1762

Structure Name(s)?
=> Capital Vessel (CV)

Structure ID(s) (Open ingame console and type di)?
=> 2016037

How can we help you now?
=> I sent a ticket via the help bot on the same day that the CV was destroyed. This ticket is a remake of the old one at request of a helper. Request to recover the CV with all components & materials if possible. Thanks.

[Dr.Dark]

@Murki

I sent a ticket via the help bot

The discord bot is somewhat broken right now. I don’t know why, but it doesn’t send links like it’s suppost to.

[RexXxuS]

Welcome to HWS @Murki

You ignored the starter tutorial guides about the 7 day wiper on starter planets:

I restored your ship for now

[Murki]

Thank you for restoring it! I did not ignore the 7 day limitation, the ship was removed from the world with no known way to recover it after the crash. I used the ticket system via the Bot but it did not work at that time. Im not putting fault on anyone but it was also not mine. Vielen dank für ihre hilfe.