======= NOTICE FOR HELP =======
=> Hi I have a supporter package on EU in 2019, I thought i had bought 2 and one was enabled on the NA server too aswell as my package on EU. I wanted one for the NA server too as I wanted at least level 3 bank to keep the credits i had on NA last year which was about 10m. I just did cross server warp and saw that my credits i did have were gone and that my supporter package was not operational on NA.
Player(s) with issue:
=> Brick Top
How can we help you now:
=> Can you confirm I have 2 supporter packages one for EU and one for NA. I made sure when purchasing the other supporter package i was on the NA server. Possible refund of the credits lost if there was an issue. Thank you.