I need help please - invisible ship! (not stealth)

[Dan]

======= NOTICE FOR HELP =======

What happened?
=> Had just warped in to the playfield when I got disconnected. After reconnecting, I’m in space but the ship is close (according to the map). Trouble is, I can’t see the ship - even when I fly to 2m away from it (completely invisible). Structure Commander shows it is in the playfield at coords close to mine. I took my helmet off to die and respawn in the ship, but now the savegame won’t load.
Get’s stuck at Loading Structures 33%.

Player(s) with issue? (steam name)
=> Dan

Server? (EU or NA or RE)
=> RE

When did it happen? (Use server time: type ingame cb:time)
=> approx. 11:30 UK time today.

On which Playfield?
=> Alpha Asteroid Field II

Structure Name(s)?
=> BLUEBOY CV MK2, Reaper LS and (Trig) Utility Shuttle (HV has become undocked from CV according to map)

Structure ID(s) (Open ingame console and type di)?
=> 13302739, 10514950 and 16055246

How can we help you now?
=> What can you do? I can’t play the game any more. Can you get me back in the CV? I’ll take it from there (probably salvage the HV - too hard to redock it with the CV)
There’s no playfield data for Alpha Asteroid Field II.

Why am I getting a 500 error responding to gareth’s post?

[gareth]

hey… u can try and delete your pf data

steamlibrary - steamapps - common - Emp - saves - cache - hws - (playfields) << delete this and re-try…
if not then only a server restart will fix…

[Dan]

Hi Gareth, latest update - 2 server restarts later, I’m in the same mess. When I join the RE server, I die from lack of oxygen. The playfield reloads, stopping for 5 mins at Structures 33% loaded. I then get the “You died” screen and choose to respawn at BLUEBOY CV MK2. I then get a blank screen forever (until I exit - see image below).
There was no Playfield folder for Alpha Asteroid Field II, so I couldn’t delete it.

[Dan]

ps. I think this is related to completing the Alpha exploration mission, as it all started just after I got the mission reward.

[Jascha]

Hey

sorry that it took so long. I thought this ticket is in progress already.
I warped you to your CV now. Warping sometimes fixes those issues too. Could you try again. If not I try to warp you to another playfield

[Jascha]

Well the Playfield did not accept any structures. I tried to restore them but they would never show [@RexXxuS ]

Therefore I warped you and your structures to your base. You should be able to login again.

[Dan]

Well, thanks for fixing it, but I hope I’m finished in Alpha, or that’s a 300 light year trip back to complete the explore Alpha mission

I am grateful really. Thanks @Jascha .

p.s. would you be so kind as to warp 10514950 and 16055246 back to base as well please?

[Dan]

Just logged in and yes, as suspected, no reward for completing explore Alpha mission.

[Dan]

Erm, @Jascha - I’m seeing some weird shit in structure commander.
Just letting you know!!

[Jascha]

Hey,

ignore the other structures. They are due to the issue. The other 2 structures should be lcose to you: look to the sea.
About the Alpha mission: no clue @RexXxuS can we do something, or do you want to be warped close to your old location again (just tell me a playfield close to it) and which structures to take along?

[Dan]

It’s ok thanks Jascha, I will build up some resources at home base then fly back out to Alpha myself.
Thanks again very much for your help today.

[Dan]

Just one more thing @Jascha - I lost all of my ammo, Origin RP, Origin weapon ammo, etc from my backpack. Also, all of the vehicles lost all of the fuel in them. Kind of weird.
All I really would like back is the Origin weapon ammo and RP (the DNA helix thingies).
Can you do that for me please?
I ask because I finally got my Origin weapon today but no ammo

[Jascha]

Hey,

OK. I restored your backpack from the time you started dying and gave you 4 RP that you lost due to death back.

The fuel in structures: Yes that can be since I had to respawn them.