I need help please---Lost ALL loot in two survival constructors

======= NOTICE FOR HELP =======

What happened: Logged off 2pm today and came back after 5pm to discover my two survival constructors were gone with many many hours of loot! I did not see or read any warnings when I logged off at/around 2pm.
Player(s) with issue: T-Woof
Server: NA
Time (cb:time): between approx. 2pm-5:00pm
Playfield: Freelancer starter
Structure Name(s): two survival constructors with loot
Structure ID(s): n/a
How can we help you now: Would appreciate my loot back–spent many hours yesterday and today gathering loot from pois. Many hours put in and I did not read or see any warning that survival constructors would be wiped OR that this is some bug/issue. Just do not want to grind back through many more hours redoing what I just did.

Hello @T-WOOF

unfortunately Survival Construtors don’t have an ID.
Thus we can’t restore them.

If you can remember the most valuable items in them we can restore it.

P.S.: Because of you and others today I changed the daily surface wipe to a weekly (every friday). Should be better

ok—that sucks. had some approx. 25 erestrum & Zasc….Had 25+auto miner fuel Had 250-300 of each ingots (iron, copper, silicon, cobalt)….the whole sucker was full… I had abunch of detox kits like 25+…5 or 6 decontamation handful fo bandages. 10+health packs
had my freelancer FA:supply in there so abunch of assortments.
Feel free to throw in any bonuses =) cuz I can not remember everything.
Really appreciate your help!—Was so bummed when I returned 3 hours later to find everything gone.

2 or 3 stacks of 30mm ammo too plus handful of emergency rations.

300-400 Pentaxid refined (but most of that was from the FA:supply)

Guess a reset of my FA:supply would make it easier for you and fair enough for me??

Alright, I reset your fa:supply now and will check the other items bit later

mucho gracias! Danke Shon (correct german?) THANK YOU! =)

oh yeah—lost my starter epic weapon too. Just realized it was next to the stack of 300 pentaxid (okay on penta tho).

Thanks

Please check your inventory. It’s more or less hopefully a summary to get you going again.

Hi Rexxus,

I’ve posted in here because it won’t let me create a new thread. The same has happened to me - I’ve lost my SC with all my ores in that I collected with my AM’s;

See the following log from my HWS Connect dashboard:

13 22:15 Get_AM_Tax paid 6000 credits tax for geting 600 Pentaxid (raw material)
13 22:15 Get_AM_Tax paid 3000 credits tax for geting 300 Neodymium Ore
13 22:15 Get_AM_Tax paid 3000 credits tax for geting 300 Promethium Ore
13 22:15 Get_AM_Tax paid 3000 credits tax for geting 300 Sathium Ore
13 22:15 Get_AM_Tax paid 3000 credits tax for geting 300 Silicon Ore
13 22:15 Get_AM_Tax paid 3000 credits tax for geting 300 Cobalt Ore
13 22:15 Get_AM_Tax paid 3000 credits tax for geting 300 Copper Ore
13 22:15 Get_AM_Tax paid 7500 credits tax for geting 750 Iron Ore
13 22:15 Get_AM_Tax paid 7500 credits tax for geting 750 Magnesium Ore
13 22:15 Get_AM_Tax paid 12000 credits tax for geting 1200 Gold Ore
13 22:15 Get_AM_Tax paid 19500 credits tax for geting 1950 Erestrum Ore
13 22:15 Get_AM_Tax paid 12000 credits tax for geting 1200 Zascosium Ore

Normally I would just let it slide and build back up but with the wipe now in place it would take a while to collect the cores and refuel my miners, and I was hoping to get off the starters pretty quick.

Any chance you can take a look and maybe replace what I’ve lost?

Thanks in advance.

Hello @Lex

you are Villa also on HWS EU ingame, right?

Would it be ok to reset your fa:supply package instead?

Yes im in game on eu

thats great thanks - it wont replace my eres and zasc tho no?

Replace?
No no, just type fa:supply in chat and grab your stuff again.
But make sure your inventory is empty before you do that.

ok thanks. I meant will it also give me back the gold eres and zasc ores that i lost?

No, that was given manually now

thats great many thanks for your help :slight_smile:

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