I need help please---Lost ALL loot in two survival constructors

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1

======= NOTICE FOR HELP =======

What happened: Logged off 2pm today and came back after 5pm to discover my two survival constructors were gone with many many hours of loot! I did not see or read any warnings when I logged off at/around 2pm.
Player(s) with issue: T-Woof
Server: NA
Time (cb:time): between approx. 2pm-5:00pm
Playfield: Freelancer starter
Structure Name(s): two survival constructors with loot
Structure ID(s): n/a
How can we help you now: Would appreciate my loot back–spent many hours yesterday and today gathering loot from pois. Many hours put in and I did not read or see any warning that survival constructors would be wiped OR that this is some bug/issue. Just do not want to grind back through many more hours redoing what I just did.

2

Hello @T-WOOF

unfortunately Survival Construtors don’t have an ID.
Thus we can’t restore them.

If you can remember the most valuable items in them we can restore it.

P.S.: Because of you and others today I changed the daily surface wipe to a weekly (every friday). Should be better

3

ok—that sucks. had some approx. 25 erestrum & Zasc….Had 25+auto miner fuel Had 250-300 of each ingots (iron, copper, silicon, cobalt)….the whole sucker was full… I had abunch of detox kits like 25+…5 or 6 decontamation handful fo bandages. 10+health packs
had my freelancer FA:supply in there so abunch of assortments.
Feel free to throw in any bonuses =) cuz I can not remember everything.
Really appreciate your help!—Was so bummed when I returned 3 hours later to find everything gone.

4

2 or 3 stacks of 30mm ammo too plus handful of emergency rations.

5

300-400 Pentaxid refined (but most of that was from the FA:supply)

Guess a reset of my FA:supply would make it easier for you and fair enough for me??

6

Alright, I reset your fa:supply now and will check the other items bit later

7

mucho gracias! Danke Shon (correct german?) THANK YOU! =)

8

oh yeah—lost my starter epic weapon too. Just realized it was next to the stack of 300 pentaxid (okay on penta tho).

Thanks

9

Please check your inventory. It’s more or less hopefully a summary to get you going again.

10

Hi Rexxus,

I’ve posted in here because it won’t let me create a new thread. The same has happened to me - I’ve lost my SC with all my ores in that I collected with my AM’s;

See the following log from my HWS Connect dashboard:

13 22:15 Get_AM_Tax paid 6000 credits tax for geting 600 Pentaxid (raw material)
13 22:15 Get_AM_Tax paid 3000 credits tax for geting 300 Neodymium Ore
13 22:15 Get_AM_Tax paid 3000 credits tax for geting 300 Promethium Ore
13 22:15 Get_AM_Tax paid 3000 credits tax for geting 300 Sathium Ore
13 22:15 Get_AM_Tax paid 3000 credits tax for geting 300 Silicon Ore
13 22:15 Get_AM_Tax paid 3000 credits tax for geting 300 Cobalt Ore
13 22:15 Get_AM_Tax paid 3000 credits tax for geting 300 Copper Ore
13 22:15 Get_AM_Tax paid 7500 credits tax for geting 750 Iron Ore
13 22:15 Get_AM_Tax paid 7500 credits tax for geting 750 Magnesium Ore
13 22:15 Get_AM_Tax paid 12000 credits tax for geting 1200 Gold Ore
13 22:15 Get_AM_Tax paid 19500 credits tax for geting 1950 Erestrum Ore
13 22:15 Get_AM_Tax paid 12000 credits tax for geting 1200 Zascosium Ore

Normally I would just let it slide and build back up but with the wipe now in place it would take a while to collect the cores and refuel my miners, and I was hoping to get off the starters pretty quick.

Any chance you can take a look and maybe replace what I’ve lost?

Thanks in advance.

11

Hello @Lex

you are Villa also on HWS EU ingame, right?

Would it be ok to reset your fa:supply package instead?

12

Yes im in game on eu

thats great thanks - it wont replace my eres and zasc tho no?

13

Replace?
No no, just type fa:supply in chat and grab your stuff again.
But make sure your inventory is empty before you do that.

14

ok thanks. I meant will it also give me back the gold eres and zasc ores that i lost?

15

No, that was given manually now

16

thats great many thanks for your help :slight_smile:

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