I need help please with ECC sector HWS Racom furnaces

======= NOTICE FOR HELP =======

What happened?
=> Yesterday evening, I put my ores in the container linked to the furnaces of the racom ECC poi. I put around 65k ores of sathium and something like 15k of iron ore. It converted it to around (but not exactly) the same amount of ingots, instead of the double.

Player(s) with issue? (steam name)
=> Thotho

Server? (EU or NA)
=> EU

When did it happen? (Use server time: type ingame cb:time)
=> I can’t tell exactly, it was past midnight.

On which Playfield?
=> ECC sector

Structure Name(s)?
=> HWS Racom

Structure ID(s) (Open ingame console and type di)?
=> 13001

How can we help you now?
=> I think it would be ok to either solve the rate issue, or to at least put a warning in front of the furnaces container so that players know about it before they use it. Giving me the lost ingots would be nice, too, but I can farm it again if it’s not a possibility.

I tried it again just now, when putting 5 ores, you get 10 ingots, when I put 100 ores, I get 140 ingots.

Thanks for the report and welcome to HWS @Thotho
Unfortunately we can’t restore things here cause we don’t have data about it.

It just shows that Empyrion handles (massive) Constructor/Furnaces/Deconstructor not good I think.
We have to reduce the count and I need to reproduce this on my end. Maybe Eleon Devs can fix it then.

Like Rex said, we can’t make it perfect right now. But I optimized the Speedforge a bit by reducing the furnaces. Output is still not 100%, but I wrote a hint at the cargo now. Thanks for your report and I’m sorry for the inconveniences.

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