I need help please with "Timeout"

HWS Get Support Support
1

======= NOTICE FOR HELP =======

What happened:
=> I can’t connect to server "connect to server failed: Timeout, any restart and clean cache dont help me. Please help
P.s i can connect too other server))

Player(s) with issue:
=> Ailigean

Server:
=> Hws EU

Time (cb:time):
=> Can’t sey because can’t connect

Playfield:
=> Binomo

Structure Name(s):
=>

Structure ID(s):
=>

How can we help you now:
=> help me too connect with a game))

2

So it’s ok now?
Not much we can do about it.

Most of the time it’s because your ping is too instable for the server / EAC to accept you.

3

Happens mee too becouse i play over cellular network. One or 2 retrys and the game starts to load. Its a bit annoying but its not HWS fault and nothing they can do about it so gotta keep trying if it happens.

4

Thanks for advice

5

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