# I need help please
**URL:** https://forum.empyrion-homeworld.net/t/i-need-help-please/40169
**Category:** 🆘 Get Help
**Created:** [October 1, 2026, 6:09am UTC](https://forum.empyrion-homeworld.net/t/i-need-help-please/40169 "2026-10-01T06:09:28Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@PiousHalo](https://forum.empyrion-homeworld.net/u/PiousHalo)
#### Post date: [October 1, 2026, 6:09am UTC](https://forum.empyrion-homeworld.net/t/i-need-help-please/40169/1 "2026-10-01T06:09:28Z")
======= NOTICE FOR HELP =======
**What happened?**
=\> Purchased an Alien core. Issued command to spawn alien core “do:rp:ac”. The dialogue box that warns you to have room etc… popped up. I click “yes”. The inventory transfer screen showing the alien core never popped up. Tried using the command again it it told me I do not have any remaining uses for that command. I want back to the supporter page and purchased another alien core. Used the same command and it worked the second time. Seeking a refund or replacement of the first alien core that failed to deliver. Thank you guys
**Player(s) with issue? _(steam name)_**
=\> PiousHalo
**Server? _(EU or NA)_**
=\> NA
**When did it happen? _(Use server time: type ingame cb:time)_**
=\> 09/30/2026 Approx 1830 game time
**On which Playfield?**
=\> System: Zaeboran Planet: Keanaaera I
**[Structure Name(s)](https://empyrion-homeworld.net/hws-connect.html#page-structures)?**
=\> Tenth Legion Base
**Structure ID(s) _(Open ingame console and type di)_?**
=\> stuck on the other side of the galaxy lol
**How can we help you now?**
=\> Replacement Alien Core please 🙂
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### Author:  [@Dr.Dark](https://forum.empyrion-homeworld.net/u/Dr.Dark)
#### Post date: [October 1, 2026, 6:10am UTC](https://forum.empyrion-homeworld.net/t/i-need-help-please/40169/2 "2026-10-01T06:10:48Z")
Hey, @PiousHalo.
Please edit your ticket and fill out the rest of the template. Currently, we don’t have enough info to help 🙂
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### Author:  [@PiousHalo](https://forum.empyrion-homeworld.net/u/PiousHalo)
#### Post date: [October 1, 2026, 7:42pm UTC](https://forum.empyrion-homeworld.net/t/i-need-help-please/40169/3 "2026-10-01T19:42:09Z")
done
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### Author:  [@Dr.Dark](https://forum.empyrion-homeworld.net/u/Dr.Dark)
#### Post date: [October 2, 2026, 5:29am UTC](https://forum.empyrion-homeworld.net/t/i-need-help-please/40169/4 "2026-10-02T05:29:27Z")
Thank you.
I just checked, and it should come back if you use `ocd:restore`. If the window didn’t show up, it may be because you had another window open of some kind, such as a constructor or container.
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### Author:  [@PiousHalo](https://forum.empyrion-homeworld.net/u/PiousHalo)
#### Post date: [October 2, 2026, 6:44am UTC](https://forum.empyrion-homeworld.net/t/i-need-help-please/40169/5 "2026-10-02T06:44:14Z")
Thank you!
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### Author:  [@Dr.Dark](https://forum.empyrion-homeworld.net/u/Dr.Dark)
#### Post date: [October 2, 2026, 7:00am UTC](https://forum.empyrion-homeworld.net/t/i-need-help-please/40169/6 "2026-10-02T07:00:34Z")
No problem 🙂
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### Author:  [@system](https://forum.empyrion-homeworld.net/u/system)
#### Post date: [October 3, 2026, 7:00am UTC](https://forum.empyrion-homeworld.net/t/i-need-help-please/40169/7 "2026-10-03T07:00:47Z")
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