I need help with Connect please

======= NOTICE FOR HELP =======

What happened:
At the end of last season on the weekend when Support items were discounted I purchased the Recycle and Bank carryovers. Now at the start of the season the bank is back to old levels.
Player(s) with issue:
=> DougL

=> NA

Time (cb:time):
=> current

=> All

Structure Name(s):
=> N/A

Structure ID(s):
=> N/A

How can we help you now:
=> restore purchase level of Bank to Level 6



You had Level 5 before the wipe and you still have EB Level 5. Not seeing any problem here

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