======= NOTICE FOR HELP =======
What happened?
=> support packages mixed
Player(s) with issue? (steam name)
=> Vshade
Server? (EU or NA or RE EU or RE NA)
=> EU and NA
When did it happen? (Use server time: type ingame cb:time)
=> few days ago
On which Playfield?
=> N/A
Structure Name(s)?
=>
N/A
Structure ID(s) (Open ingame console and type di)?
=> N/A
How can we help you now?
=> I purchased package KEEB BANK LVL AFTER WIPE for my char on EU and HWS support for my char on NA (also OCD lvl 5 for NA). Right now I have on EU bank lvl 3 instead of lvl 10 (which I paid to save) and on NA my bank lvl and recycling lvl are lvl 1 (must be lvl 3) and only OCD is lvl 5 according to my OCD lvl 5 package which was bougt separaetly. Issues with other packages are solved now. If you need official confirmations for transactions - please let me know. Also please remind me about Recycling lvl (if it was gotted in game and not via support) it will be wiped or keeped, because my recycling lvl 5 on EU was from game money and RP and now it is lvl 1. Thank you in advance.