# IMPORTANT | New HWS EU Server 30th Nov | HWS Christmas Time | Support Package changes

**URL:** https://forum.empyrion-homeworld.net/t/important-new-hws-eu-server-30th-nov-hws-christmas-time-support-package-changes/15741
**Category:** 📰 HWS Announcements
**Tags:** patch, teaser, server, christmas
**Created:** [November 27, 2018, 2:38pm UTC](https://forum.empyrion-homeworld.net/t/important-new-hws-eu-server-30th-nov-hws-christmas-time-support-package-changes/15741 "2018-11-27T14:38:25Z")
**Posts on this page:** 1
**Showing post:** 26

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### Author: ![RexXxuS](https://forum.empyrion-homeworld.net/user_avatar/forum.empyrion-homeworld.net/rexxxus/32/24823_2.png) [@RexXxuS](https://forum.empyrion-homeworld.net/u/RexXxuS)
#### Post date: [December 9, 2018, 4:52pm UTC](https://forum.empyrion-homeworld.net/t/important-new-hws-eu-server-30th-nov-hws-christmas-time-support-package-changes/15741/26 "2018-12-09T16:52:42Z")

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> [@Dr\_Smith](#):
>
> Do I need to pay now to play on HWS?

No and never.

> [@Dr\_Smith](#):
>
> Servers (EU and NA) are password protected.

That is wrong as well. There is no password for HWS.  
You either clicked on the wrong one (it’s visual bug sometimes) or a cache issue happened.  
Anyways, just click OK.

> [@Dr\_Smith](#):
>
> Also, all my player data seem to vanish, HWS connect claims I never played here (EU server, player Dr Smith).

We [changed the infrastructure](https://forum.empyrion-homeworld.net/t/hws-connect-changelog/4392/57). You need to login to get the new data synced to HWS.

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