Instances wont close on EGS HQ

======= NOTICE FOR HELP =======

What happened?
=> getting an error when trying to enter an instance on EGS HQ. the error is another instance is open please wait for it to close but it has been several hours

Player(s) with issue? (steam name)
=> Phelixdoa

Server? (EU or NA)
=> NA

When did it happen? (Use server time: type ingame cb:time)
=> now

On which Playfield?
=> ECC home world

Structure Name(s)? all portal to instances

Structure ID(s) (Open ingame console and type di)?

How can we help you now?
=> close all instances for me =)

Welcome to HWS @phelixdoa

this is no error but intentional design by Eleon.
You can only have 3 Stargates “running” at the same time.

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