Items not updated to OCD

======= NOTICE FOR HELP =======

What happened?
=> After I input some items to OCD, they are not updated inside the OCD

Player(s) with issue? (steam name)
=> DarkKnight

Server? (EU or NA or RE)
=> RE

When did it happen? (Use server time: type ingame cb:time)
=> around 16:10~16:25 Server time

On which Playfield?
=> Gilo System, Adeska Sector

Structure Name(s)?
=> Missing Star Fleet SpSt

Structure ID(s) (Open ingame console and type di)?
=> 2185111

How can we help you now?
=> Please help to retrieve the stuff to me OCD (they are like 6 or 7 items, most of them are medical stuff

sometimes there is a delay. refresh the page and check again

I waited 2.5hours and refreshed the page many times, still not ok

I tried to put new Items, they are update in the OCD, but the missing stuff are still missing

To help you, please state what items you lost and how many

Hi Jascha,
i mentioned in the issue description the problem was around 16:10~16:25 on server time, the lost items were medical items mostly (detox kits, decontamination kits, regeneration kits, Trauma Kits and Health Packs), to be honest there were two items also but i really don’t recall them, for the quantities for detox kits, decontamination kits and Trauma Kits were around 150 or something, regeneration kits around 20 or something and Health Packs more than 1500 as remember, please check the logs near that time 16:10~16:25 on server time you should be able to see all of them

Thank you very much

quantities for detox kits, decontamination kits and Trauma Kits were around 150 each just to clarify

yes i remembered, also around 220 packs of emergency rations

Thanks,

found it and restored them to your OCD

09.03.2022 16:24:26 4404 Decontamination Kit 146 0 OCDNotAllowed True
09.03.2022 16:24:26 4403 Detox Kit 197 0 OCDNotAllowed True
09.03.2022 16:24:26 4442 Emergency rations 226 0 OCDNotAllowed True
09.03.2022 16:24:26 4423 Trauma Kit 209 0 OCDNotAllowed True
09.03.2022 16:24:26 4425 Health Pack 1000 0 OCDNotAllowed True
09.03.2022 16:24:26 4425 Health Pack 588 0 OCDNotAllowed True
09.03.2022 16:24:26 5715 Regeneration Kit 18 0 OCDNotAllowed True

Ignore the OCD Not Allowed message. This is also happening if the whole thing bugs.

The real issue seemed to be: OCD Message: you can’t use OCD since you are not in an OCD Zone (required on this server)

So maybe you moved directly afterwards out of the OCD zone and the server/game was so slow that it made the check when you were out.

Thank you very much Jascha, probably what you said happened because I was like in an area on the edge of the OCD zone.

Thanks again Bro for the support.

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