# Jumper RunnerZ mission didn't load correctly and I had to reconnect
**URL:** https://forum.empyrion-homeworld.net/t/jumper-runnerz-mission-didnt-load-correctly-and-i-had-to-reconnect/24822
**Category:** 🆘 Get Help
**Tags:** support
**Created:** [July 6, 2020, 10:39pm UTC](https://forum.empyrion-homeworld.net/t/jumper-runnerz-mission-didnt-load-correctly-and-i-had-to-reconnect/24822 "2020-07-06T22:39:05Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@DenaVici](https://forum.empyrion-homeworld.net/u/DenaVici)
#### Post date: [July 6, 2020, 10:39pm UTC](https://forum.empyrion-homeworld.net/t/jumper-runnerz-mission-didnt-load-correctly-and-i-had-to-reconnect/24822/1 "2020-07-06T22:39:06Z")
======= NOTICE FOR HELP =======
**What happened:**
=\> While I was trying to teleport to the instance ‘Jumper RunnerZ’ it just stopped loading and I sat at a empyrion screen for a few minutes before reconnecting.
When I logged in and re teleported to the mission there was no bag to retrieve and I lost some great epic mods.
**Player(s) with issue:**
=\> DenaVici
**Server:**
=\> EU
**Time (cb:time):**
=\> July 7th 00:31
**Playfield:**
=\> Jumper RunnerZ
**Structure Name(s):**
=\>
**Structure ID(s):**
=\>
**How can we help you now:**
=\> May I please have my bag restored?
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### Author:  [@dQgnflua](https://forum.empyrion-homeworld.net/u/dQgnflua)
#### Post date: [July 6, 2020, 11:17pm UTC](https://forum.empyrion-homeworld.net/t/jumper-runnerz-mission-didnt-load-correctly-and-i-had-to-reconnect/24822/2 "2020-07-06T23:17:38Z")
usaltet we do not reproduse BP, but since it was a mission, @Jascha may help you!
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### Author:  [@Jascha](https://forum.empyrion-homeworld.net/u/Jascha)
#### Post date: [July 7, 2020, 8:36am UTC](https://forum.empyrion-homeworld.net/t/jumper-runnerz-mission-didnt-load-correctly-and-i-had-to-reconnect/24822/3 "2020-07-07T08:36:26Z")
Not sure, maybe @RexXxuS can check this.
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### Author:  [@RexXxuS](https://forum.empyrion-homeworld.net/u/RexXxuS)
#### Post date: [July 7, 2020, 8:42am UTC](https://forum.empyrion-homeworld.net/t/jumper-runnerz-mission-didnt-load-correctly-and-i-had-to-reconnect/24822/4 "2020-07-07T08:42:10Z")
> [@DenaVici](#):
>
> When I logged in and re teleported to the mission there was no bag to retrieve
There is missing information.
A backpack only drops if you die or the time runs out.
A disconnect alone does not cause you a backpack loss.
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### Author:  [@system](https://forum.empyrion-homeworld.net/u/system)
#### Post date: [July 8, 2020, 8:49am UTC](https://forum.empyrion-homeworld.net/t/jumper-runnerz-mission-didnt-load-correctly-and-i-had-to-reconnect/24822/5 "2020-07-08T08:49:12Z")
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### Author:  [@system](https://forum.empyrion-homeworld.net/u/system)
#### Post date: [July 9, 2020, 10:15am UTC](https://forum.empyrion-homeworld.net/t/jumper-runnerz-mission-didnt-load-correctly-and-i-had-to-reconnect/24822/6 "2020-07-09T10:15:02Z")
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### Author:  [@system](https://forum.empyrion-homeworld.net/u/system)
#### Post date: [July 10, 2020, 10:15am UTC](https://forum.empyrion-homeworld.net/t/jumper-runnerz-mission-didnt-load-correctly-and-i-had-to-reconnect/24822/7 "2020-07-10T10:15:06Z")
---
### Author:  [@system](https://forum.empyrion-homeworld.net/u/system)
#### Post date: [July 13, 2020, 10:15am UTC](https://forum.empyrion-homeworld.net/t/jumper-runnerz-mission-didnt-load-correctly-and-i-had-to-reconnect/24822/8 "2020-07-13T10:15:06Z")
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