# My base is gone - please help
**URL:** https://forum.empyrion-homeworld.net/t/my-base-is-gone-please-help/11896
**Category:** š Get Help
**Tags:** support
**Created:** [June 3, 2018, 10:59am UTC](https://forum.empyrion-homeworld.net/t/my-base-is-gone-please-help/11896 "2018-06-03T10:59:51Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@walker](https://forum.empyrion-homeworld.net/u/walker)
#### Post date: [June 3, 2018, 10:59am UTC](https://forum.empyrion-homeworld.net/t/my-base-is-gone-please-help/11896/1 "2018-06-03T10:59:51Z")
======= NOTICE FOR HELP =======
**What happened:** My base is gone
**Player(s) with issue:** Walker
**Server:** HWS EU
**Time (cb:time):** 1:00 PM GMT+1
**Playfield:** Pandowa PVE
**Structure Name(s):** Stark Tower
**Structure ID(s):** -
**How can we help you now:** Please bring my base back. It was full of loot I gathered during weeks of playing. Now itās all gone. Donāt know why.
---
### Author:  [@RexXxuS](https://forum.empyrion-homeworld.net/u/RexXxuS)
#### Post date: [June 3, 2018, 11:05am UTC](https://forum.empyrion-homeworld.net/t/my-base-is-gone-please-help/11896/2 "2018-06-03T11:05:06Z")
Hello @walker
> [@walker](#):
>
> Donāt know why.
> [@HWS Resets, Wipes & Settings](https://forum.empyrion-homeworld.net/t/hws-resets-wipes-settings/4380/1):
>
> **WipeTime** : **360 hours [15 days]:** Player-built structures are removed when not visited / touched for more than 2 weeks. āTouchedā means the player that owns the structure stands ON or IN the vehicle or base. Accessing a structure via its Control Panel or docking to an untouched CV does not qualify. The amount of time since a structure was last touched is visible on HWS Connect in the Structure Commander.
> [@4. Limits & Restrictions](https://forum.empyrion-homeworld.net/t/4-limits-restrictions/4363/1):
>
> **15-Day Deletion Timer for Not āTouchedā Structures**. After 15-days, a structure not ātouchedā is deleted by the server. You must minimally ātouchā (interact with) a structure every 15-days to avoid deletion.
> ( _ātouchā means literally standing on top of the structure. However, it is suggested that you stand on the structure and if itās a vessel ā enter the cockpit and cycle the structure on/off to be sure. HWS Structure Commander (via HWS Connect) displays the number of days since a structure was last touched._ )
>
> If a structure was deleted, you may submit a support ticket on the HWS Forum. If it is in the server backup files, it can be restored. However, it will cost you ingame credits as follows:
>
> > **Blocks \* Devices \* Days not touched + Class as RP cost**
(All information given at the HWS Info Center at the very beginning)
* * *
To get your Base back it would cost you:
10,089,585 credits and 2 RP.
Let me know if you accept or from whom I should take the money.
---
### Author:  [@walker](https://forum.empyrion-homeworld.net/u/walker)
#### Post date: [June 3, 2018, 11:14am UTC](https://forum.empyrion-homeworld.net/t/my-base-is-gone-please-help/11896/3 "2018-06-03T11:14:07Z")
So thatās it? Damnā¦ itās only 2 daysā¦ As for RP points - no problem, but I have only about 300k credits. The amount of money needed for bringing base back is insane. Itās pretty much more easy to start all from the beginning, which is too badā¦ Donāt get it why these wipes are at all?. I understand global wipes, but this? Who cares whether I will log in or not during mentioned time? Itās really like formality. Anyway I guess this the end of Empyrion for me. Waste of time. Thanks anyway.
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### Author:  [@RexXxuS](https://forum.empyrion-homeworld.net/u/RexXxuS)
#### Post date: [June 3, 2018, 11:26am UTC](https://forum.empyrion-homeworld.net/t/my-base-is-gone-please-help/11896/4 "2018-06-03T11:26:41Z")
> [@walker](#):
>
> Donāt get it why these wipes are at all?. I understand global wipes, but this? Who cares whether I will log in or not during mentioned time? Itās really like formality.
By no means is this āformalityā or because we are bored and want to punish players.
The reason why is explained here:
> [@Please restore deleted structures from Nolan414](https://forum.empyrion-homeworld.net/t/please-restore-deleted-structures-from-nolan414/11626/2):
>
> Welcome back, this is possible still, would cost you something though Over 50 million credits but I see you also parked your stuff in ECC Space over holidayā¦ the worst use case possible to be honest. Ignoring everything we tried to prevent to happen by mentioning it in our guide: We even increased the global WipeTime from 9 days to 15 days for some longer vacation trips but 2 weeks are really the max. now to grant fairness for everyone (2 weeks everyone had to load and render youā¦
> **We even increased the global WipeTime from 9 days to 15 days for some longer vacation trips but 2 weeks are really the max. now to grant fairness for everyone (2 weeks everyone had to load and render your structures in ECC Space for nothing, stealing a bit of their frames per seconds).**
Pandowa is quite full and your stuff wasted the performance for a lot of players for 17 days. If you donāt play active this is bad for others. Imagine everyone would think that wayā¦
We are a big server and canāt store everything for everyone forever. This would be formality.
There would have been easy preventions for you to not let this happen in the first place.
Only deal I can do for you is to take what you have and restore it since the Full wipe is coming anyways ā not mentioning that you donāt make use of your OCD as well.
---
### Author:  [@walker](https://forum.empyrion-homeworld.net/u/walker)
#### Post date: [June 3, 2018, 11:35am UTC](https://forum.empyrion-homeworld.net/t/my-base-is-gone-please-help/11896/5 "2018-06-03T11:35:18Z")
What? What have I left at ECC Space? š
I understand your position, Itās my fault and this is no excuse. Butā¦ to be honest - as I mentioned, i could just log-in during that time, move the player like 1 meter, and then log out ;). I donāt see any sense in bringing the base back now as the upcoming global wipe is on its way.
Thanks.
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### Author:  [@RexXxuS](https://forum.empyrion-homeworld.net/u/RexXxuS)
#### Post date: [June 3, 2018, 11:38am UTC](https://forum.empyrion-homeworld.net/t/my-base-is-gone-please-help/11896/6 "2018-06-03T11:38:51Z")
> [@walker](#):
>
> What? What have I left at ECC Space? š
This was just an example for that player there.
The reason was after that sentence.
> [@walker](#):
>
> as I mentioned, i could just log-in during that time, move the player like 1 meter, and then log out š
True but you would have played then most likely and that is all about that.
Especially since we canāt know āare you now āactiveāā or not. You could have been moved to another country, created a family or whatever reason to never ever come back again.
Itās like your trash can in your house - you have to empty it regulary too, right? š
Otherwise you are swimming in your garbageā¦ not so good.
> [@walker](#):
>
> I donāt see any sense in bringing the base back now as the upcoming global wipe is on its way.
Up to you, I would grab your money and RP and would restore it.
Just keep in mind you have to decide today. Tomorrow the backup would be gone.
And as I said: you donāt have to āstart new againā on HWS.
If you would store your items in your OCD you have a reason to play still since you can get your items out from the OCD in HWS 8 again.
Your progress is saved so to speak.
---
### Author:  [@walker](https://forum.empyrion-homeworld.net/u/walker)
#### Post date: [June 3, 2018, 11:41am UTC](https://forum.empyrion-homeworld.net/t/my-base-is-gone-please-help/11896/7 "2018-06-03T11:41:52Z")
> [@RexXxuS](#):
>
> Itās like your trash can in your house - you have to empty it regulary too, right? š
> Otherwise you are swimming in your garbageā¦ not so good.
Youāve got the point.
Thanks RexXxuS š
---
### Author:  [@RexXxuS](https://forum.empyrion-homeworld.net/u/RexXxuS)
#### Post date: [June 5, 2018, 5:16am UTC](https://forum.empyrion-homeworld.net/t/my-base-is-gone-please-help/11896/8 "2018-06-05T05:16:35Z")