My ship disappeared from ECC where it was parked while I was doing a collector mission

======= NOTICE FOR HELP =======

What happened?
My SV disappeared while I was doing a collector stargate mission.
It was normally parked, outside the EGS HQ, on the parking places outside the market zone, near the water.
I’ve checked the map in case it was teleported, but it is nowhere on the planet.
I’ve checked HWS connect’s STRUCTURE COMMANDER to try to call it, and they mark it as DELETED!

Player(s) with issue? (steam name)
MugInc

Server? (EU or NA)
EU server

When did it happen? (Use server time: type ingame cb:time)
in the last hour I guess, so that would be between 12h30 qnd 13h30?

On which Playfield?
ECC planet, on the EGS HQ poi

Structure Name(s)?
,y SV ship, named AP-Xplorer 01, structure number 15295308

Structure ID(s) (Open ingame console and type di)?
15295308

How can we help you now?
well, by giving me back the ship so I can leave the planet and continue playing. Especially as it is a taxed zone… and as I never deleted it.

Hello? I’m starting to fret a little bit, as the taxation limit is getting close.

Did I forget to include some relevant information in the form?

Dont worry, Tax can be in some cases refunded. The admins gonna be online in a few hours.

ok, I’ll breathe :0 :° :0
thank you :°

I restored your ship.
A game bug removed it without reason.


No worry about potential tax, I’ll refund if needed.

1 Like

thank you very much for your kind support -and your wonderful server-, Mister!

2 Likes

in fact, I couldn’t leave before the tax…

I got this :

21-02-14 09:11 Tax paid 36.005 credits tax for AP-Xplorer 01 (16822532)
21-02-14 09:11 Tax paid 65.150 credits tax for flying house (11879796)

not that much, but still, if I could get a refund, that would be the cherry on the cake :smiley:

ok done, np

1 Like

thank you!

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