Need help fixing the playing field

[SavaOFF]

======= NOTICE FOR HELP =======

What happened?
=> the system in which the ship is located has broken down

Player(s) with issue? (steam name)
=> SavaOFF

Server? (EU or NA or RE EU or RE NA)
=> RE EU

When did it happen? (Use server time: type ingame cb:time)
=> 1.5 days ago

On which Playfield?
=> Beta 3942 III

Structure Name(s)?
=> Грабитель MK II; Табурет etc.

Structure ID(s) (Open ingame console and type di)?
=> 13995703 ect.

How can we help you now?
=> I ask you to fix the system in which the ships are located.

[RexXxuS]

Welcome to HWS,

sometimes a pf can become corrupt and a server restart or some manual hacks from us fixes it.
I’ll apply some hacks, so it should hopefully work with the next server restart again (at 6PM. in 4 hours)

[SavaOFF]

Greetings! unfortunately, there are no changes…

[SavaOFF]

Good day! Neither my friend nor I can play for 3 days… Is there another way to help us?

[Dr.Dark]

Hi, yes, there’s should be one more hack we can use.

@RexXxuS, I don’t know which one you used, so can you either let me know which one you used, or use the other one by the next restart?

Edit:
I see which hack was used. I’ll try the other one by 18:00 restart.

[Dr.Dark]

Can you please try to enter the playfield again?

[SavaOFF]

I tried it! “Infinite loading”):

[Dr.Dark]

You’re stuck in infinite loading? That’s not neccessarily the same as the playfield being broken.

I’ll go check manually.

[Dr.Dark]

Hmm nope, playfield is down.
@RexXxuS, do you have any more ideas?

[RexXxuS]

snap. Hmm. I try one last thing tomorrow 10 AM. Sorry for the inconveniences. Wish Eleon would test their stuff in MP to prevent this…

[SavaOFF]

Good morning! Was the manipulation successful?

[RexXxuS]

It’s monday. A big full backup is always happening then. It will take ~2 hours or so.
After that I can hopefully fix your playfield.
If not, I have a full backup, which let me reproduce it locally hopefully, so the Devs can fix it properly.
I’ll let you know the outcome.

[RexXxuS]

It worked.

[SavaOFF]

it worked! thank you very much!