======= NOTICE FOR HELP =======
=> I’ve been playing daily on HWS EU for the last 4 or 5 weeks. Most days, i stream while i play. Earlier this morning (24/07/2019) was playing on HWS EU, Eden Planet. I have my base there, together with an SV I built while streaming, and a CV i started building this week.
This morning I logged in, everything was fine and where i left it last night. Had the CV parked at a platform on my base, and the SV parked on the CV (as it had been for days). Started building and working on the CV. % minutes in, I removed the core of the CV to change it’s position ( something i’ve done countless times before, with no problem whatsoever, including this very week, while streaming.). Went out of the CV (which is still a few seconds walking, so it didn’t vanish when i removed the core), down the ramp, and to my storage a few meters away to pick up another core. Turn around, and my ships are gone. Both. Mind you, this was 30 seconds or less after i removed the core, Ive done the same cpountless times, often taking over half an hour to place it back in without ever having any problem. And it wouldn’t explain why the SV vanished, since nobody touched it.
Nothing in the property tab, nothing anywhere. Only the base is there, at the exact same place. On HWS Connect, it says my SV still exists, but no CV, which is expected, since i removed the core of the CV. But none of them are there.
Player(s) with issue:
=> HWS EU
=> SV - “MD7-GS Mk2 Shrieker (SV)”
CV - Think i named it Moebius, but not sure.
Since last wipe, Only had 3 properties. My base, and my 2 ships. The 2 that are gone.
=> SV - ID: 4231728
CV - No idea what was the ID, was still a work in progress. It’s probably somewhere in my streams, but it’s a needle in a hay stack.
How can we help you now:
=> No idea. Lost resources maybe? I do have the blueprints saved yesterday.
Did you try relogging.
Also about the ID. Can you go to https://connect.hws.global and check Structure Commandee and find your ship there
“Nothing in the property tab, nothing anywhere. Only the base is there, at the exact same place. On HWS Connect, it says my SV still exists, but no CV, which is expected, since i removed the core of the CV. But none of them are there.”
I’ve already stated on the post, really detailed actually. Yes, the SV still shows on my properties in the site, on HWS Connect, or https://connect.hws.global.
But in-game, there’s nothing in my property tab on the PDA except my base, and my 2 ships are gone. And yes, already logged multiple times. In the morning, and now.
Client_190724-115140-08.log (13.4 KB)
On https://connect.hws.global it actually shows the SV with the Deleted column - “Yes”
I can’t explain the CV being deleted so fast, but I can explain the SV.
When a base or CV is deleted all vessels that are docked to it are also deleted.
It doesn’t matter if a player deletes it, the game deletes it, or the tool deletes it.
yeah, i thought as much. It wasn’t the base that vanished, the base is still there. It was the CV that had the SV docked to it. Both ships are gone. What i don’t understand is why did it vanish in literally less than a minute after i removed the core, to change it’s position.
Hey restored it. Will check later for cause
Looks like a bug
Good morning. Well, the SV has been restored, and thank you for it.
The CV i don’t think you’ll be able to, since i had removed the core to change it’s position when the ship vanished. I have enough resources to rebuilt it (i think), but if there’s any chance i could get some of it back it would be helpful. If it’s something you guys just cannot do, or are mostly against it, it’s fine, just let me know.
sorry was in a rush. Did not see the mentioned CV before.
Restored the CV now. Please check it quick due to no core.
ID: 15442018 now 20787763
Thanks, Jascha, Don’t know how you did it, and i don’t care. Both ships are back.
The CV spawned inside the SV, but i managed to fix it by deleting a few blocks and it’s all good.
And thanks @TwitchyJ and @Dr.Dark for your help too.
This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.