======= NOTICE FOR HELP =======
What happened:
=> Attempted to pull items from OCD (41,000 promethium pellets) through HWS Connect, but the item delivery window did not appear. Tried a second time and still no delivery window. Then, refreshed HWS Connect and full amounts of promethium pellets are missing from my OCD from attempted pull. But those items never made it into my inventory.
Player(s) with issue:
=> [SCW]=StellarFirefly
Server:
=> NA
Time (cb:time):
=> Wednesday, 04 September 2019 07:31 (perhaps 10 min before)
Playfield:
=> Sanctuary
Structure Name(s):
=> Base (BA)
Structure ID(s):
=> 38010400
How can we help you now:
=> I request a refund of all items lost, which I believe is 41,000 promethium pellets from failed attempt to pull from OCD.