What happened?
=> Travelled to old starter base to check for resources, landed on it and when i went to turn off my thrusters, the base dissappeared from under me
Player(s) with issue? (steam name)
=> Only me, Proeliator
Server? (+ EU or + NA or RE EU or RE NA)
=> RE NA
When did it happen? (Use server time: type ingame cb:time)
=> 20:45
On which Playfield?
=>
Gamma 47062 I Structure Name(s)?
=> Nova Base
Structure ID(s) (Open ingame console and type di)?
=> 1971690
How can we help you now?
=> I noticed as well that a number of smaller ships and things I had here are also deleted, is there a timer for structures I was unaware of off starter planets?
Gareth is correct, your base was deleted because you didn’t touch it since mid-December
For now, I’ll restore it, just remember it for future reference.
Anyone touching the structure (physically touching with your player) is enough to reset the touch-timer. We also have a Holiday supporter package at https://support.hws.global that lets you store structures indefinitely within a season, if you know you’ll be away for a while.
Dark is correct, there is a holiday supporter package..
But if you want to keep youre things ingame you have to ‘touch’ your structures within 30 day’s to keep them ingame, you just have to walk on them for it to register
