Package bought but not received

======= NOTICE FOR HELP =======

What happened?
=> Bought keep 25 mil credits package with 80 hws ingots did not receive or it does not stack but no warning or advise of this. (70 mil bought couple seasons back also)

Player(s) with issue? (steam name)
=> Modnoc

Server? (EU or NA)
=> EU

When did it happen? (Use server time: type ingame cb:time)
=>

On which Playfield?
=> Not applicable EU

Structure Name(s)?
=>

Structure ID(s) (Open ingame console and type di)?
=>

How can we help you now?
=> Check whether package must be issued or refund the 80 ingots. If package does not stack then put advise of it where it is bought so others don`t make same mistake.

There is an advise:


Or as your friends did: you can always ask me in doubt.
As exception for player mistake and since it does not help you anyways, I refunded it.

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