Portable constructors and contents poofed

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1

======= NOTICE FOR HELP =======

What happened?
=> I logged in after being off for a while, but because I am a patreon supporter it kept auto claiming my daily. When I logged in I was filled up with the recovered items and put it all in 2 portable constructors while I was building a ship to get back into the game, reset happened and when I logged in the constructers are gone with it the contents.

Total of what was in there was everything that was recovered since logging in;
Money Card = 317,500
Gold Coin = 800,000
Xeno Substrate = 10,700
Pentaxid (Raw Material) = 2,040
Auto Miner Core =164 (194 recovered, 30 used)
Alien Container (Rare) = 750
Epic Pulse Rifle = 1
Epic Minigun = 2
Epic Sniper Rifle = 1
Epic Lazer Rifle = 1
Epic Assault Rifle = 1
Epic Shotgun = 1
Epic Plasma Cannon = 1

Fortunately I had the list on the HWS connect and I was able to condense it into an easy list

Player(s) with issue? (steam name)
=> Addrianna

Server? (EU or NA or RE)
=> RE

When did it happen? (Use server time: type ingame cb:time)
=> 18:05 today

On which Playfield?
=> Gaia Starter
How can we help you now?
=> It would be great if I could get the items back as I wanted to make sure I was all squared away before the wipe.

2

Hey,

usually we do not do such a restore since its a game bug without much logs.

I added those items to your OCD. Please take them out before the wipe or they might be lost.

3

Thanks very much, Its appreciated. But doesnt the ocd persist through wipe?

4

The OCD does, your inventory doesn’t :wink:

5

Perfect thanks, I am just sorting everything into my ocd now so I can be wrapped up. perfect timing

6

But only a certain amount per slot and only certain items (depending on your ocd level). Check HWS Connect.
I added them all in one slot each, so they will not survive the ocd like that.
If you don’t kow if it will survive, take it all out and then add them manually again to the ocd. Then it will split them as much as you have space and items are allowed

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