Private base on alliance HQ taken without notice

======= NOTICE FOR HELP =======

What happened: My new factionmate joined and his private base was instantly taken by HWS can u give it back to him so he can move his stuff?
Player(s) with issue: Mike
Server: HWS EU
Time (cb:time): 20:22
Playfield: Alliance HQ
Structure Name(s): He cant access it
Structure ID(s): He cant access it
How can we help you now: can u allow him to just move his stuf out of that hws taken base to my factionmates cv so we can take him to new place?