Problem with votes rewards

HWS Get Support Support
1

======= NOTICE FOR HELP =======

What happened?
=> Before vote i can’t claim the rewards. Look like page not charge well. The vote works.

Player(s) with issue? (steam name)
=> Shadow Silver

Server? (EU or NA or RE)
=> EU

When did it happen? (Use server time: type ingame cb:time)
=> 9th and 10th December

On which Playfield?
=>

Structure Name(s)?
=>

Structure ID(s) (Open ingame console and type di)?
=>

How can we help you now?
=> Please see if is a bug and become avalible both rewards

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Welcome to HWS,

sorry, I don’t know what you mean by that.
What didn’t work and what worked?

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Work voting, not work claiming rewards

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I checked and it seems you didn’t click on the claim vote button while you were online.
Last vote registered is 8th December.
Maybe you can make screenshots next time of before vote and after vote in HWS Connect.

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